Counter - Weekend Availability

Zippy'sKaneohe, HI
82d

About The Position

Zippy's core purpose is to "share Hawaii" by being committed, humble, passionate, supportive, and integrative. All employees are responsible to Ka Hana Pono: do the right thing and work in the right way.

Requirements

  • High school diploma or equivalent preferred.
  • Previous cash handling preferred.
  • Basic math and writing skills.
  • Able to interact with guests and co-workers in a friendly, enthusiastic, and outgoing manner.
  • Able to work independently or as part of a team.
  • Possess problem solving and critical thinking skills.
  • Reading, writing, speaking, and comprehending the English language.

Responsibilities

  • Counter employees are responsible for reporting to store management and making sure all guests are well taken care of.
  • The counter position is in charge of handling all counter transactions in a fast, efficient, and friendly manner.
  • Handles monetary transactions, takes telephone orders, prepares, packs, and serves food items to guests.
  • Supports other counter functions to ensure the efficient and effective flow of counter operations.
  • Provides exceptional customer service, greeting and thanking guests in addition to anticipating their wants and needs.
  • Takes guest orders accurately, using suggestive selling techniques when possible.
  • Accurately enters orders into the POS system and processes credit cards, gift cards, coupons, and cash payments properly.
  • Packs and checks orders to ensure they are completed to the guest's satisfaction.
  • Maintains a safe and sanitary work and guest area through constant cleaning, organizing, and replenishing of necessary items.
  • Performs other duties as assigned by management.
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