Counter Service

Genuine Parts Company•Chicago, IL

1d•$20•Onsite

About The Position

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Automotive Parts Specialist, you don’t have to be able to tear a motor down and rebuild it (however, if you can, that’s awesome), however it is preferred to have a background and knowledge of automotive parts. A NAPA Automotive Parts Specialist is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work day or night or you just want to get your foot in the door with us to explore other careers at some point – We welcome you! What you will be doing: Provide and source parts for specialized equipment for our fleet customers Use your parts knowledge to assist other NAPA team members and answer questions for customers Provide outstanding customer service and interact with management and technicians Bring customer focus and high energy to our fast-paced environment. Ask appropriate questions to ensure correct parts are researched and sourced. Inform customers on parts availability. This is the right opportunity for you if you: Genuinely enjoy helping our fleet customers with their parts and service needs Have gained your parts experience by working in the automotive industry or have gained experience tinkering with/repairing cars & trucks Want to gain or grow your parts experience by working on a team with other NAPA parts professionals Want to join a team where you can learn and grow your career – the opportunities are endless!

Requirements

Valid Driver’s License
Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts
High School Diploma or GED. Technical or Trade school courses or degree
Excellent verbal and written communication skills
Great listening skills and empathy for customer
Ability to work on or around an airport environment in a shop environment

Nice To Haves

Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
Experience in airport ground support equipment
Knowledge of cataloging, sourcing, AND/OR inventory management systems, a plus
Entirely customer-centric (external/internal)
ASE Certifications

Responsibilities

Provide and source parts for specialized equipment for our fleet customers
Use your parts knowledge to assist other NAPA team members and answer questions for customers
Provide outstanding customer service and interact with management and technicians
Bring customer focus and high energy to our fast-paced environment.
Ask appropriate questions to ensure correct parts are researched and sourced.
Inform customers on parts availability.