Counter Salesperson

Scott Electric Company•Pittsburgh, PA

5d•Onsite

About The Position

The Counter Salesperson is responsible for assisting customers at the sales counter, providing product knowledge, processing orders, and ensuring excellent customer service. This role requires strong knowledge of electrical products, the ability to recommend solutions, and effective communication with contractors, electricians, and walk-in customers.

Requirements

High school diploma or equivalent (technical or trade background preferred)
Basic knowledge of electrical products such as wiring, conduit, breakers, lighting, and fittings
Strong customer service and communication skills
Ability to multitask and work in a fast-paced environment
Basic computer skills
Must submit a background check and drug testing

Nice To Haves

Experience working with electricians and contractors
Technical or trade background
Familiarity with electrical codes and common industry terminology
Previous experience in electrical supply, construction materials, or wholesale distribution
Experience with Infor Cloud Suite Distribution software

Responsibilities

Greet customers and assist them at the sales counter in a professional and friendly manner
Provide product information and recommend appropriate electrical supplies and solutions
Process sales orders, invoices, and returns using the company’s sales system
Maintain up-to-date knowledge of electrical products, materials, and industry trends
Coordinate with warehouse staff to ensure timely order fulfillment
Handle customer inquiries, pricing requests, and product availability
Assist with stock replenishment and product displays at the sales counter
Resolve customer issues and ensure a high level of customer satisfaction
Follow company policies regarding sales, safety, and operations