Counter Sales

Abc Auto Parts • Gladewater, TX

446d

About The Position

The Counter Sales position at Abc Auto Parts Ltd is focused on delivering exceptional customer service while achieving sales goals. The role involves engaging with customers both in-person and over the phone, providing them with product options, and ensuring a positive shopping experience. The Counter Sales person is expected to maintain integrity and trustworthiness while contributing to the store's profitability and team dynamics.

Requirements

• Ability to stand for long periods of time.
• Excellent computer skills.
• Strong customer service skills.
• Ability to routinely lift up to 40lbs.

Responsibilities

• Achieves daily, monthly, and yearly sales goals.
• Greets each customer that enters the store within three seconds and engages with a personal greeting or handshake.
• Answers phone calls by the third ring.
• Offers customers a full line of options and attempts add-on sales that meet customer needs.
• Can elaborate on sales goals and the steps being taken to achieve them.
• Knows most customers by name and walks them to products instead of pointing.
• Understands parts and tools such as catalogs, computer systems, and testing equipment.
• Keeps cash overs/shorts within company guidelines and stays under markdown limits.
• Bills freight on all special orders and ensures all paperwork is accurate.
• Assists in the inventory process and maintains accurate on-hand counts.
• Recognizes co-workers for their contributions and maintains a positive attitude.
• Follows company dress code and attendance guidelines.
• Participates in all company and store meetings and functions.
• Follows emergency procedures and keeps the store clean and clutter-free.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: No Education Listed