Counter Sales (Electrical Products)

Power-Flo Technologies-posted 30 days ago
Full-time • Entry Level
Syracuse, NY
251-500 employees
Electrical Equipment, Appliance, and Component Manufacturing
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Power-Flo Technologies is a leading distributor of electrical equipment offering one of the most comprehensive product and service portfolios in the state. As the Counter Sales Associate, you will be responsible for aiding customers during the sales/purchase process and for responding to customer inquiries in a professional manner.

  • Assist customers (in person or over the phone) during a sales inquiry, in an effective and efficient manner that encourages return business.
  • Accurately conducts the sales transactions, at the counter or by phone, by appropriately entering the customer order in the system.
  • Maintains an awareness of all product knowledge, information and promotions. Suggests alternative product when appropriate.
  • Picks and fills orders when appropriate. Assures that orders leaving the warehouse are checked and accompanied, by the appropriate documentation.
  • Purchase special order material, for customers, as per company procedure. Expedite open orders.
  • Process product returns, per company procedure assuring that all documentation is collected.
  • Assist in maintaining the counter and product display area assuring a clean, safe and orderly environment.
  • Assist warehouse, as needed.
  • Previous experience in sales, customer service, or other related fields
  • Electrical background preferred
  • Demonstrated ability to communicate clearly and concisely in written and verbal formats
  • Strong customer service orientation
  • Strong negotiation skills
  • Deadline and detail-oriented
  • High school diploma or equivalent, as determined by the company
  • A valid and clean driver's license to travel to local vendors as needed
  • Ability to stand and walk for prolonged periods of time
  • Ability to utilize a computer keyboard, computer monitor, and telephone
  • Ability to routinely lift, carry, and otherwise transport work-related materials that frequently weigh up to 70 lbs. and that may occasionally weigh in excess of 70 lbs.
  • A valid and clean driver's license to attend trainings and company wide events as needed
  • Electrical background preferred
  • Health benefits (medical, dental, vision)
  • PTO program and paid holidays
  • 401K
  • EAP
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