Counter Sales/Will Call

S&S Firestone•Lexington, KY

4d•$19 - $21

About The Position

S&S Tire Truck Center is a leading provider of products and services to trucking companies and related industries, serving the Lexington area markets. We are looking to add a Front Counter Sales Associate/ Will Call to our Lexington Truck Tire Team. Duties performed in this position include, but are not limited to: Ability to work in a fast-paced environment and comfortable multi-tasking Interact with customers both inside and on the phone Follow a structured sales process Have working knowledge of our commercial tire brands Be able to effectively manage open repair/service orders Proactive follow up with current and previous customers Maintain a high degree of customer satisfaction with the ability to handle customer complaints This is a customer facing position. This Associate will greet service customers, write up their concerns on a work order, dispatch the work to the correct technician. They will make tire sales through phone orders for customer pick-up and schedule truck services. We offer: Pay starting at $19+/hr with frequent overtime Health Benefits Paid Time Off Opportunities for Advancement Paid Holidays 401(k) Retirement Planning An Equal Opportunity Employer Drug Free Workplace

Requirements

Experience in the Tire Industry
Experience in retail or commercial tire sales
The ability to work in a fast paced, customer service oriented environment
The desire to be an integral part of a TEAM
Commitment to being on time.
Possess sound judgement and decision making ability
Ability to communicate, verbally and written, clearly and professionally with co-workers and management
Be able to lift 75-100 pounds

Responsibilities

Ability to work in a fast-paced environment and comfortable multi-tasking
Interact with customers both inside and on the phone
Follow a structured sales process
Have working knowledge of our commercial tire brands
Be able to effectively manage open repair/service orders
Proactive follow up with current and previous customers
Maintain a high degree of customer satisfaction with the ability to handle customer complaints
Greet service customers
Write up their concerns on a work order
Dispatch the work to the correct technician
Make tire sales through phone orders for customer pick-up
Schedule truck services