Counter Sales/Warehouse

City Electric Supply • Hutto, TX

414d • $33,280 - $37,440

About The Position

The Counter Sales/Warehouse Associate role at City Electric Supply involves supporting both sales and warehouse functions by providing excellent customer service, efficiently handling goods, and maintaining accurate inventory management. This position requires a blend of customer-facing skills and warehouse competency, suitable for a dynamic and fast-paced work environment.

Requirements

• High school diploma or equivalent; additional certifications in warehouse management or retail sales are a plus.
• Previous experience in counter sales, retail, or warehouse operations is preferred.
• Basic knowledge of inventory management systems and point-of-sale (POS) systems.
• Ability to handle cash and process financial transactions accurately.
• Excellent customer service and communication skills.
• Strong organizational and time-management abilities.
• Attention to detail, especially with inventory and product handling.
• Ability to lift and move items (may require physical effort, including lifting up to 25-50 lbs).
• Basic math skills for handling transactions and inventory counts.
• Ability to work independently and as part of a team.
• Familiarity with warehouse management software (WMS) or retail POS systems is an advantage.
• Ability to operate warehouse equipment (e.g., forklifts, pallet jacks) is an advantage.

Nice To Haves

• Additional certifications in warehouse management or retail sales.
• Familiarity with warehouse management software (WMS) or retail POS systems.
• Ability to operate warehouse equipment (e.g., forklifts, pallet jacks).

Responsibilities

• Greet and assist customers in a professional and friendly manner, both in-person and over the phone.
• Provide product information, recommendations, and pricing details to customers.
• Process sales transactions, including cash, credit, and digital payments.
• Handle customer inquiries, complaints, and returns effectively, aiming for high levels of customer satisfaction.
• Maintain an organized and clean sales counter area.
• Upsell and cross-sell products when appropriate to meet customer needs and increase sales.
• Keep track of daily sales, returns, and exchanges, ensuring proper documentation and record-keeping.
• Assist in creating and managing promotional displays at the counter.
• Receive, inspect, and verify incoming goods, ensuring accuracy in quantities and quality.
• Organize and store inventory in the warehouse, ensuring it is accessible and well-stocked.
• Pick and pack orders accurately, ensuring they are ready for dispatch or customer collection.
• Conduct regular stock checks and assist with inventory management, ensuring proper rotation (FIFO—First In, First Out).
• Ensure all warehouse areas are maintained in a safe and clean condition, adhering to health and safety regulations.
• Assist in the loading and unloading of delivery vehicles as required.
• Support the preparation of goods for shipping, including labeling, packaging, and completing necessary paperwork.
• Maintain accurate records of stock levels, sales, and customer transactions.
• Assist with stocktaking and inventory audits as required.
• Report any discrepancies or damage to goods in a timely manner.
• Communicate effectively with other team members to ensure smooth workflow between sales and warehouse operations.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount
• Flexible schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: High school or GED