COUNTER SALES REPRESENTATIVE

Airgas-posted 10 months ago
Henderson, NV
5,001-10,000 employees
Building Material and Garden Equipment and Supplies Dealers
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The primary purpose of the Representative, Inside Sales will be to handle counter sales. This position is responsible for selling a variety of welding equipment, hard goods, power tools, safety supplies and industrial gases to customers. The Inside Sales Representative is responsible for providing top-notch assistance to customers in selecting the proper gages / tools. Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position.

  • Maintain a high level of customer service by assisting customers with will call, counter and telephone sales.
  • Analyze and expedite customer orders in a timely manner.
  • Meet customer needs by recommending appropriate products and services.
  • Enter sales data, quotes or other relevant information into inventory control system.
  • Assist manager in ordering appropriate merchandise to ensure stock remains at an acceptable level.
  • Restock store merchandise and maintain current pricing on all store displays and products.
  • Seek to expand existing customer base with all products lines.
  • Prepare and deliver effective sales presentations and proposals to prospective customers.
  • Identify, monitor and document competitive market activities by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
  • Ensure customer inquiries related to accounts receivable billing issues, cylinder balances, order status, time of delivery, etc are properly handled.
  • Perform other duties as assigned.
  • Knowledge of proper customer relationship and customer service practices.
  • Ability to multitask in a high volume setting.
  • Strong analytical and communication skills, both verbal and written.
  • Team oriented with a continuous improvement outlook.
  • Ability to add, subtract, multiply, divide and perform fraction to decimal conversions.
  • Team player attitude with ability to work with a wide variety of people with different personalities and backgrounds.
  • Be punctual and comply with the work schedule.
  • Strong understanding of word, excel, outlook and inventory control systems; SAP knowledge preferred.
  • Must be able to work overtime and on-call when necessary.
  • Medical, dental, and vision plans.
  • Vacation, sick time, floating holidays, and paid holidays for full-time employees.
  • Progressive parental leave package offering generous paid time off for the birth or placement of children.
  • 14 weeks of paid childbirth benefit for birth mothers on leave.
  • Paid parental leave benefits for other associates.
  • 401k plan with company matching funds.
  • Tuition reimbursement.
  • Discounted college tuition for employees' dependents.
  • Airgas Scholarship Program for dependent children.
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