Counter Sales Representative

AirgasSparks, NV
1dOnsite

About The Position

Airgas is Hiring for a Counter Sales Representative in Sparks, NV! At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We are looking for you! Monday - Friday, morning shift Sells industrial, medical and specialty gases, welding equipment, and other supplies to customers. Advises customer on tools, hardware, and materials needed, and procedure to follow to complete tasks customer wishes to perform. Informs customer about quality of tools, hardware and equipment, and demonstrates use. Responsible for adherence to company policies including safety and the use of personal protective equipment. Provides excellent customer service to both internal and external customers. Ensures all required paperwork is accurately completed, including coding, costing, and pricing. Advises customers on tools, hardware, and materials needed, and procedure to follow to complete tasks customers wish to perform. Informs customers about quality of tools, hardware and equipment, and demonstrates use. Order entry, process cash and charge orders; assist with reconciliation of cash and bank deposits. Communicates by phone, e-mail and in person with customers, sales staff, store managers and others, inquiring about and providing information on cost, ordering and delivery times, etc. Develop outgoing call strategy and make outgoing calls to support sales growth for the branch Obtains or transfers merchandise requested by customers to and from other locations. Answers customer questions concerning location, price and use of merchandise. Arranges with customer and location for delivery of cylinder and hard goods. Maintains neat, clean and professional personal appearance. Coordinates with the purchasing department any product shortages or outages. Maintains a positive work atmosphere by acting and communicating in a manner so that you get along with customers, vendors, co-workers and management. Ensures all administrative and accounting related procedures are strictly observed. Stocks shelves, warehouse, counters and tables with merchandise, and maintains showroom displays. All employees are expected to perform any reasonable work request that falls within the qualifications but not specifically described.

Requirements

  • High school degree or the equivalent preferred, with one to three years related experience and/or training or equivalent combination of education and experience.
  • Minimum of one to three years of experience in an industrial retail, inside sales, customer service and/or inventory control related position.
  • Ability to handle cash transactions accurately.
  • Must be able to work occasional overtime, when necessary.
  • Must be able to operate in a drug-free workplace.

Nice To Haves

  • Detailed understanding of SAP and PROS functionalities preferred.
  • Ability to clearly communicate by via phone, email or in person with customers, sales staff, Branch Manager and all the other branch personnel.
  • Must be able to work with a wide variety of people with different personalities and backgrounds.
  • Basic computer skills (i.e. Window Applications).
  • Ability to work independently and under some pressure to meet deadlines.

Responsibilities

  • Sells industrial, medical and specialty gases, welding equipment, and other supplies to customers.
  • Advises customer on tools, hardware, and materials needed, and procedure to follow to complete tasks customer wishes to perform.
  • Informs customer about quality of tools, hardware and equipment, and demonstrates use.
  • Responsible for adherence to company policies including safety and the use of personal protective equipment.
  • Provides excellent customer service to both internal and external customers.
  • Ensures all required paperwork is accurately completed, including coding, costing, and pricing.
  • Advises customers on tools, hardware, and materials needed, and procedure to follow to complete tasks customers wish to perform.
  • Informs customers about quality of tools, hardware and equipment, and demonstrates use.
  • Order entry, process cash and charge orders; assist with reconciliation of cash and bank deposits.
  • Communicates by phone, e-mail and in person with customers, sales staff, store managers and others, inquiring about and providing information on cost, ordering and delivery times, etc.
  • Develop outgoing call strategy and make outgoing calls to support sales growth for the branch
  • Obtains or transfers merchandise requested by customers to and from other locations.
  • Answers customer questions concerning location, price and use of merchandise.
  • Arranges with customer and location for delivery of cylinder and hard goods.
  • Maintains neat, clean and professional personal appearance.
  • Coordinates with the purchasing department any product shortages or outages.
  • Maintains a positive work atmosphere by acting and communicating in a manner so that you get along with customers, vendors, co-workers and management.
  • Ensures all administrative and accounting related procedures are strictly observed.
  • Stocks shelves, warehouse, counters and tables with merchandise, and maintains showroom displays.
  • All employees are expected to perform any reasonable work request that falls within the qualifications but not specifically described.

Benefits

  • We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children. Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.
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