Counter Sales Representative

Airgas • South San Francisco, CA

20d • $24 - $28 • Onsite

About The Position

Airgas is Hiring for a Counter Sales Representative in South San Francisco, CA! At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We are looking for you! Sells industrial, medical and specialty gases, welding equipment, power and hand tools, paint and other supplies to customers. Advises customer on tools, hardware, and materials needed, and procedure to follow to complete tasks customer wishes to perform. Informs customer about quality of tools, hardware and equipment, and demonstrates use. Arranges for delivery of cylinders and hard goods by performing the following. Responsible for adherence to company policies including safety and the use of personal protective equipment. Provides excellent customer service to both internal and external customers. Ensures all required paperwork is accurately completed, including coding, costing, and pricing. Advises customer on tools, hardware, and materials needed, and procedure to follow to complete tasks customer wishes to perform. Informs customer about quality of tools, hardware and equipment, and demonstrates use. Order entry, process cash and charge orders; assist with reconciliation of cash and bank deposits. Communicates by phone, e-mail and in person with customers, sales staff, store managers and others, inquiring about and providing information on cost, ordering and delivery times, etc. Develop outgoing call strategy and make outgoing calls to support sales growth for the branch Obtains or transfers merchandise requested by customers to and from other locations. Answers customer questions concerning location, price and use of merchandise. Totals price and tax on merchandise purchased by customers using computer, calculator and/or paper and pencil to prepare invoice. Accepts payment and makes change for customer purchases. Wraps or bags merchandise for customers and assists in loading and unloading cylinders. Arranges with customer and location for delivery of cylinder and hard goods. Maintains neat, clean and professional personal appearance. Coordinates with purchasing department any product shortages or outages. Maintains a positive work atmosphere by acting and communicating in a manner so that you get along with customers, vendors, co-workers and management. Ensures all administrative and accounting related procedures are strictly observed. Stocks shelves, warehouse, counters and tables with merchandise, and maintains showroom displays. All employees are expected to perform any reasonable work request that falls within the qualifications but not specifically described.

Requirements

• High school degree or the equivalent preferred, with one to three years related experience and/or training or equivalent combination of education and experience.
• Minimum of one to three years of experience in an industrial retail, inside sales, customer service and/or inventory control related position.
• Must be able to work occasional overtime, when necessary.
• Must be able to operate in a drug-free workplace.

Nice To Haves

• Detailed understanding of SAP and PROS functionalities preferred.
• Ability to handle cash transactions accurately.
• Ability to clearly communicate by via phone, email or in person with customers, sales staff, Branch Manager and all the other branch personnel.
• Must be able to work with a wide variety of people with different personalities and backgrounds.
• Basic computer skills (i.e. Window Applications and Google Suite (GMAL, Sheets, Docs, etc.).
• Ability to work independently and under some pressure to meet deadlines.
• May be required to operate a forklift in the warehouse.
• Ability to read and comprehend safety data sheets.

Responsibilities

• Sells industrial, medical and specialty gases, welding equipment, power and hand tools, paint and other supplies to customers.
• Advises customer on tools, hardware, and materials needed, and procedure to follow to complete tasks customer wishes to perform.
• Informs customer about quality of tools, hardware and equipment, and demonstrates use.
• Arranges for delivery of cylinders and hard goods by performing the following.
• Responsible for adherence to company policies including safety and the use of personal protective equipment.
• Provides excellent customer service to both internal and external customers.
• Ensures all required paperwork is accurately completed, including coding, costing, and pricing.
• Advises customer on tools, hardware, and materials needed, and procedure to follow to complete tasks customer wishes to perform.
• Informs customer about quality of tools, hardware and equipment, and demonstrates use.
• Order entry, process cash and charge orders; assist with reconciliation of cash and bank deposits.
• Communicates by phone, e-mail and in person with customers, sales staff, store managers and others, inquiring about and providing information on cost, ordering and delivery times, etc.
• Develop outgoing call strategy and make outgoing calls to support sales growth for the branch
• Obtains or transfers merchandise requested by customers to and from other locations.
• Answers customer questions concerning location, price and use of merchandise.
• Totals price and tax on merchandise purchased by customers using computer, calculator and/or paper and pencil to prepare invoice.
• Accepts payment and makes change for customer purchases.
• Wraps or bags merchandise for customers and assists in loading and unloading cylinders.
• Arranges with customer and location for delivery of cylinder and hard goods.
• Maintains neat, clean and professional personal appearance.
• Coordinates with purchasing department any product shortages or outages.
• Maintains a positive work atmosphere by acting and communicating in a manner so that you get along with customers, vendors, co-workers and management.
• Ensures all administrative and accounting related procedures are strictly observed.
• Stocks shelves, warehouse, counters and tables with merchandise, and maintains showroom displays.
• All employees are expected to perform any reasonable work request that falls within the qualifications but not specifically described.

Benefits

• medical, dental, and vision plans
• vacation, sick time, floating holidays, and paid holidays for full-time employees
• progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children
• 401k plan with company matching funds
• tuition reimbursement
• discounted college tuition for employees’ dependents
• Airgas Scholarship Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees