Counter Sales Representative
About The Position
As a Counter Sales Representative, you will be responsible for assisting customers in person and over the phone, entering orders in system, reviewing and pulling orders, and ensuring customers’ needs are met in a professional and timely fashion. Primary Duties: Assist and resolve customer requests and/or problems in a prompt and professional manner. Sell products and services, offer add-on and up-sell products that may benefit the customer, and suggest alternative products when a customer-requested product is not available. Continuously develop knowledge of Crescent product inventory, its location in the facility, and sales techniques. Keep up to date on market trends, new products and the application of those products. Back up and support inside sales representatives and warehouse personnel as necessary.
Requirements
- High school diploma or general education degree (GED).
Nice To Haves
- Previous wholesale electrical distribution product knowledge and sales experience preferred.
Responsibilities
- Assist and resolve customer requests and/or problems in a prompt and professional manner.
- Sell products and services, offer add-on and up-sell products that may benefit the customer, and suggest alternative products when a customer-requested product is not available.
- Continuously develop knowledge of Crescent product inventory, its location in the facility, and sales techniques.
- Keep up to date on market trends, new products and the application of those products.
- Back up and support inside sales representatives and warehouse personnel as necessary.
Benefits
- Eligibility for health, and dental, vision coverage, 401(k) plan, and flexible spending accounts, subject to plan terms.
- Eligibility for company-paid benefits such as life insurance, short-term disability, long-term care, and Employee Assistance Program, subject to applicable waiting periods.
- Excused Absence time off and Paid Time Off (PTO).
- Company-paid holidays.
- Other benefits for which you may be eligible includes supplemental life insurance, hospital indemnity, and accident and critical illness benefits with cancer coverage.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
