Counter Sales Representative

Crescent Electric Supply Company-posted 14 days ago
Full-time • Entry Level
Onsite • Greenville, NC
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As a Counter Sales Representative, you will be responsible for assisting customers in person and over the phone, entering orders in system, reviewing and pulling orders, and ensuring customers’ needs are met in a professional and timely fashion. Primary Duties: Assist and resolve customer requests and/or problems in a prompt and professional manner. Sell products and services, offer add-on and up-sell products that may benefit the customer, and suggest alternative products when a customer-requested product is not available. Continuously develop knowledge of Crescent product inventory, its location in the facility, and sales techniques. Keep up to date on market trends, new products and the application of those products. Back up and support inside sales representatives and warehouse personnel as necessary.

  • Assist and resolve customer requests and/or problems in a prompt and professional manner.
  • Sell products and services, offer add-on and up-sell products that may benefit the customer, and suggest alternative products when a customer-requested product is not available.
  • Continuously develop knowledge of Crescent product inventory, its location in the facility, and sales techniques.
  • Keep up to date on market trends, new products and the application of those products.
  • Back up and support inside sales representatives and warehouse personnel as necessary.
  • High school diploma or general education degree (GED).
  • Often standing, walking, bending, reaching, climbing, and stooping.
  • Occasional sitting, talking/hearing.
  • The use of hands/fingers are often needed.
  • Continuous lifting and carrying 1-20 lbs.
  • Frequent lifting and carrying 21-50 lbs.
  • Occasional lifting and carrying 51-100 lbs.
  • Assistance of a buddy-lift or a mechanical device is advised.
  • Close vision (clear vision at 20 inches or less)
  • Distance vision (clear vision at 20 feet or more)
  • Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
  • Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)
  • Previous wholesale electrical distribution product knowledge and sales experience preferred.
  • Eligibility for health, and dental, vision coverage, 401(k) plan, and flexible spending accounts, subject to plan terms.
  • Eligibility for company-paid benefits such as life insurance, short-term disability, long-term care, and Employee Assistance Program, subject to applicable waiting periods.
  • Excused Absence time off and Paid Time Off (PTO).
  • Company-paid holidays.
  • Other benefits for which you may be eligible includes supplemental life insurance, hospital indemnity, and accident and critical illness benefits with cancer coverage.
  • Employees are eligible for health, dental, vision, and life insurance benefits on the first of the month following 30 days of employment.
  • Employees who are 21 years of age or older will be automatically enrolled in the company’s 401(k) plan once they achieve 90 days of employment.
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