Counter Sales Representative

Airgas•Gardena, CA

1d•Onsite

About The Position

Airgas is hiring for a Counter Sales Representative in Gardena, CA. This role balances high-energy customer interaction with meaningful operational support in a dynamic, industrial environment. The Counter Sales Associate will partner with customers to provide industrial, medical, and specialty gases, welding equipment, and other essential supplies. They will serve as a trusted guide, advising customers on tools, hardware, and materials, demonstrating equipment use, and sharing insights on product quality. Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical, and specialty gases, hardgoods, and related products, safety products, ammonia products, and process chemicals. With 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability, and innovation, empowering associates to share ideas, take initiative, and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies, and services for industry and healthcare, present in 60 countries with approximately 66,500 employees.

Requirements

HS Diploma or equivalent required.
Minimum of 2+ years of experience in product, warehouse, or sales environments (we also value an equivalent combination of education and unique life experience).
Excellent customer service skills and the ability to thrive in a fast-paced setting.
Availability for occasional overtime when the team needs extra support.
Must be able to operate in a drug-free workplace.

Nice To Haves

Experience in industrial retail, inside sales, or inventory control is a plus.
A background in gas, welding, or safety supplies is a wonderful asset.
Familiarity with SAP, Google, or MS Office Applications.
A detailed understanding of SAP and PROS functionalities.
The ability to communicate clearly and warmly with a wide variety of people from different backgrounds.

Responsibilities

Responsible for adherence to company policies including safety and the use of personal protective equipment to ensure a secure environment for everyone.
Provides excellent customer service to both internal and external partners, fostering understanding and long-term relationships.
Ensures all required paperwork is accurately completed, including coding, costing, and pricing.
Partners with customers to identify the best tools and procedures for their specific tasks; demonstrates equipment use to build customer confidence.
Manages order entry and processes transactions; assists the team with the reconciliation of deposits.
Coordinates via phone, e-mail, and in person with customers and team members to provide helpful information on costs and delivery.
Contributes to an outgoing call strategy to support the continued growth and success of the branch.
Coordinates the transfer of merchandise between locations to meet customer needs.
Maintains a positive work atmosphere by acting and communicating in a supportive manner with customers, vendors, and colleagues.
Stocks shelves and maintains welcoming showroom displays to provide an excellent customer experience.
Coordinate cylinder movement and pallet organization