Counter Sales Representative

REXEL•Heyburn, ID

About The Position

Summary: The Counter Sales Representative is a resource for immediate service and product knowledge for our customers. Provides excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders. Works closely with the branch team to assist in receiving, shipping, and stocking. What You'll Do: Provide excellent customer service by assisting customers promptly and courteously with their purchases and processing of their orders or returns Assist in driving electrical distribution sales for our counter business and developing new and existing customer relationships Assist with daily restocking, showroom maintenance, and keeping showroom and counter clean and organized Assist with warehouse functions as needed, including receiving, shipping, stocking, and deliveries Stay informed and educated on product knowledge Assist inside sales as needed Inform manager of any potentially hazard or elevated situation pertaining to safety or the satisfaction of a customer Perform other duties as assigned Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

Requirements

2+ years of customer service, sales, or electrical distribution experience preferred
Previous branch experience preferred
High School or GED - Required
Electrical product knowledge and experience, including lighting, switchgear, controls, and electrical commodities preferred
Demonstrated knowledge and experience of electrical distribution or other electrical sales environments preferred
Familiarity with automated order entry systems & PCs running Windows-based software preferred
Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups
Strong written and verbal communication skills
Good team player
Strong organizational skills
Ability to work efficiently and meet tight deadlines
Ability to type on a computer keyboard
Great attitude
Desire to improve electrical product knowledge

Responsibilities

Provide excellent customer service by assisting customers promptly and courteously with their purchases and processing of their orders or returns
Assist in driving electrical distribution sales for our counter business and developing new and existing customer relationships
Assist with daily restocking, showroom maintenance, and keeping showroom and counter clean and organized
Assist with warehouse functions as needed, including receiving, shipping, stocking, and deliveries
Stay informed and educated on product knowledge
Assist inside sales as needed
Inform manager of any potentially hazard or elevated situation pertaining to safety or the satisfaction of a customer
Perform other duties as assigned

Benefits

Medical, Dental, and Vision Insurance
Life Insurance
Short-Term and Long-Term Disability Insurance
401K with Employer Match
Paid vacation and sick time
Paid company holidays plus flexible personal days per year
Tuition Reimbursement
Health & Wellness Programs
Flexible Spending Accounts
HSA Accounts
Commuter Transit Benefits
Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
Employee Discount Programs
Professional Training & Development Programs
Career Advancement Opportunities – We like to promote from within