Counter Sales Associate

White Cap International • Stamford, CT

396d • $41,600 - $55,120

About The Position

The Counter Sales Associate at White Cap plays a crucial role in providing exceptional customer service to walk-in, phone, and will-call customers. This position involves processing orders, providing product information, and assisting customers with their needs in a dynamic and diverse environment. The role is integral to supporting the company's commitment to building trust and delivering quality service in the construction industry.

Requirements

• Demonstrated success providing excellent customer service.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Nice To Haves

• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to walk-in, phone, and will-call customers.
• Processes orders, quotes prices, and enters orders into the system.
• Pulls orders as required and provides order information to customers.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications, providing technical advice and troubleshooting assistance.
• Upsells by identifying related products and informing customers of product promotions.
• Performs other duties as assigned.

Benefits

• Paid parental leave
• Health insurance
• Dental insurance
• Tuition reimbursement
• Vision insurance
• 401(k) matching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed