Counter Sales Associate

REIC

About The Position

Join the dynamic team at REIC Rentals (formerly known as Black Mountain Rentals) in Pinedale as a Customer Service & Yard Technician. We are looking for a customer service and safety focused individual who experience with troubleshooting and servicing mechanical and electronic equipment. Who we are: REIC Rentals is a fast growing, elite equipment rental company that specializes in general rental, earth moving and specialty equipment rentals. We currently have over 55 locations throughout N. America and operate under several brand names in the NW including Midway Rental, Pro Rentals and Sales, Excavator Rental Services, Black Mountain Rental, and Aim High Equipment Rentals. Elevate Your Career With REIC: We offer a highly competitive benefit and compensation package that includes: Health, Vision, and Dental Benefits available for full-time employees & family members Company paid life insurance and additional voluntary lines of coverage for life, accident, hospital indemnity, & critical illness available Generous paid time off (PTO) + company paid holidays 401(k) with company matching after 60 days of full-time employment Ongoing Professional Development Opportunities A typical day might include the following: Schedule M-F 7:30am-5pm Walk the yard daily to ensure knowledge of equipment cleanliness, availability, equipment repair status and yard condition Prepping yard for start & close of business (gates, pumps, etc.) All small to medium equipment is "Rent Ready" clean and staged or pre-loaded Loading & Unloading customers as yard flow dictates Deliver equipment to jobsites or customer homes Answer incoming calls and effectively engage customers both on the phone and in person Discuss customer needs and suggest suitable and safe equipment for the application Load/unload rental equipment as needed Successfully negotiate rental rates and pricing to achieve optimal market share and profitability Commitment to safety and quality standards

Requirements

Customer service and/or sales experience
Ability to take instruction and understand goals and processes
Safety awareness
Self-motivation
Able to pass a Forklift, AWP, and propane training test
Must have a valid driver's license and an acceptable driving record
Ability to work fluctuating schedules which include some Saturdays
Ability to lift up to 70 pounds several times throughout a shift
Standing 50% of workday
Walking 45% of workday
Sitting 5% of workday

Nice To Haves

Experience as service technician (mechanic) and/or electrician

Responsibilities

Walk the yard daily to ensure knowledge of equipment cleanliness, availability, equipment repair status and yard condition
Prepping yard for start & close of business (gates, pumps, etc.)
All small to medium equipment is "Rent Ready" clean and staged or pre-loaded
Loading & Unloading customers as yard flow dictates
Deliver equipment to jobsites or customer homes
Answer incoming calls and effectively engage customers both on the phone and in person
Discuss customer needs and suggest suitable and safe equipment for the application
Load/unload rental equipment as needed
Successfully negotiate rental rates and pricing to achieve optimal market share and profitability
Commitment to safety and quality standards

Benefits

Health, Vision, and Dental Benefits available for full-time employees & family members
Company paid life insurance and additional voluntary lines of coverage for life, accident, hospital indemnity, & critical illness available
Generous paid time off (PTO) + company paid holidays
401(k) with company matching after 60 days of full-time employment
Ongoing Professional Development Opportunities

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