Counter Sales Associate
About The Position
Counter Sales Associates at Famous Supply provide superior service to customers both in person and over the phone at the branch, specializing in plumbing and HVAC. Knowledge in these fields is preferred for efficient customer service. The role involves assisting contractor customers in obtaining necessary materials to complete their jobs. Famous Supply is a family-owned wholesale distributor, established in 1933, serving contractors, builders, and remodelers in HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments. The company values family, trust, communication, teamwork, and continuous improvement, guided by its 40 Fundamentals. They are committed to creating a diverse work culture and provide equal employment opportunities.
Requirements
- HVAC and/or Plumbing knowledge
- Customer service mindset
- Ability to use computer
- Ability to stand on feet for majority of an 8-hour day
- Ability to work in a fast-paced environment
- Ability to lift a minimum of 50 lbs.
Nice To Haves
- Forklift experience
- RF Scanner Experience
- Warehouse Experience
Responsibilities
- Provide friendly and helpful customer service
- Understand customer needs
- Provide the products and solutions to meet customer needs
- Process and schedule customer orders
- Manage Open Orders and customer Bids
- Pull orders from the warehouse to serve customers
- Keep counter area clean and organized
Benefits
- Health, Vision, and Dental Insurance
- Paid Time Off (Vacation and Holidays)
- Paid Maternity and Paternity Leave
- 401K Employer Match
- Bonus Opportunity
- Strong Culture through our 40 Fundamentals
- Family Atmosphere
- Fitness Reimbursement Program
- Associate Referral Bonus Program
- Learning and Development Opportunities
- Leadership Development Program
- Career Growth Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
