Counter Sales Associate

Summit Electric Supply • Houston, TX

2d • Onsite

About The Position

Summit Electric Supply is looking for a driven, goal oriented and proven leader to continue a career in the electrical distribution industry in counter sales. This talented, high-potential associate will ensure uncompromising integrity, respect for others, continuous improvement, and demonstrate exceptional service to our customers at all times. Always seeking to promote from within, successful employees at Summit will have opportunities to advance to inside sales, outside sales and even management.
The Counter Sales Associate is primarily responsible for assisting Summit's customers over the phone or in person and works closely with the Service Center sales staff and warehouse associates to ensure a high level of customer service. Summit offers ongoing training and education opportunities as well as competitive benefits and salary packages.

Requirements

• High level of technical aptitude.
• Strong customer service orientation – both external and internal.
• Excellent interpersonal and communication skills, oral and written.
• Unwavering commitment to Summit values and mission.
• Time management – strong ability to organize and manage multiple priorities.
• Flexibility – ability to effectively adapt to change and thrive in a stimulating, fast paced environment.
• "Whatever it takes” attitude and approach to work.
• Possess selfless team player approach.
• Able to perform warehouse tasks and work with warehouse equipment, including wire cuts.
• High school diploma or GED.

Nice To Haves

• Customer service experience in the electrical distribution industry.
• Previous counter or electrical distribution sales experience.
• Previous experience in the Summit Warehouse is preferred.
• Ability to perform duties with minimal supervision or guidance.
• Familiarity with SAP or other Customer Relationship Management (CRM) programs.

Responsibilities

• Provide exceptional service to all external and internal customers (via phone or walk-in) with Summit product purchases and questions.
• Working with customers to fulfill orders and offer assistance on products; ensure customers needs are met and exceeded.
• Must have current, working knowledge of industry product and materials.
• Thorough understanding of product capabilities, warranties, product usages and challenges to further educate and serve external customers.
• Ensure counter area and other areas of store are neat, clean and well stocked at all times.
• Refill inventory with additional stock as necessary to insure highest level of customer satisfaction and choice.
• Effectively partner with customer service representatives and warehouse associates as needed to maintain levels of excellence throughout Summit.

Benefits

• Rigorous on the job and online training programs that prepare you for a career in our industry
• Result-driven and customer-oriented team and work environment
• Opportunity for advancement
• Monthly profit-sharing
• Comprehensive benefits including medical, dental, vision, paid vacation, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees