Counter Sales Associate (Electrical Product)

Summit Electric Supply • Abilene, TX

423d

About The Position

The Counter Sales Associate at Summit Electric Supply is responsible for providing exceptional customer service to clients both over the phone and in person. This role involves collaborating with the Service Center sales staff and warehouse associates to ensure customer satisfaction and efficient order fulfillment. The position emphasizes ongoing training and education, aiming to equip associates with the necessary tools to excel in the electrical supply distribution industry.

Requirements

• Strong customer service orientation for both external and internal customers.
• Excellent interpersonal and communication skills, both oral and written.
• Commitment to Summit's values and mission.
• Ability to organize and manage multiple priorities effectively.
• Adaptability to thrive in a fast-paced environment.
• Team player with a selfless approach.
• Ability to perform warehouse tasks and operate warehouse equipment, including wire cuts.
• High school diploma or GED.

Nice To Haves

• Experience in the electrical distribution industry.
• Previous experience in the Summit Warehouse is preferred.
• Ability to perform duties with minimal supervision or guidance.

Responsibilities

• Assist customers over the phone and in person with their orders and product inquiries.
• Refill inventory to maintain high levels of customer satisfaction and choice.
• Support customer service representatives and warehouse associates as needed to meet customer demand.
• Educate customers on product capabilities, warranties, and usage to enhance their experience.
• Ensure the counter area and store are clean, organized, and well-stocked.
• Perform other related duties as assigned based on location needs.

Benefits

• Ongoing training and education opportunities.
• Competitive salary packages.

What This Job Offers

• Job Type: Full-time
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: High school or GED