Counter Representative

Falls of Neuse Management LLC • Wausau, WI

55d • Onsite

About The Position

American Welding & Gas, Inc. has an immediate opening for a Counter
Representative in our Wausau, WI location.

Provide excellent customer service by assisting customers with ordering and
purchasing products (industrial, medical, food grade, specialty gases along with
welding/industrial supplies). Performing material handling functions within the
branches.

Requirements

• High School Diploma/GED
• Previous customer services experience required
• Excellent verbal and written communication skills required Knowledge of welding processes and gas supplies preferred
• Able to lift 75 pounds; maneuver 100+ pounds with mechanical assistance (rolling cart, pallet jack, etc.)
• Proficient Microsoft Office computer skills preferred
• Detail oriented; team player and adaptable
• Must have Clean Driving Record

Nice To Haves

• Knowledge of welding processes and gas supplies preferred
• Proficient Microsoft Office computer skills preferred

Responsibilities

• Support customer experience in store and via phone when ordering and purchasing products through cash and charge account transactions
• Assist with administrative duties including daily transaction reconciliation, filing, end of day processing and opening/closing the store
• Ensure inventory is organized and properly stored in the warehouse; stock showroom as needed
• Receive and process inbound freight, including logging, receiving purchase orders and filling backorders
• Assist branch manager in achieving and/or surpassing targeted budgeted sales projections
• Assist branch manager with building and equipment maintenance
• Conduct cylinder exchanges, purchases and returns
• Fill various types of cylinders
• Maintain fill records to ensure compliance and accountability
• Prepare outbound freight for delivery, including picking, packing and staging for loading on trucks and/or shipping via other means
• Ability to operate forklift
• Follow and comply with all company safety policies
• May assist in deliveries as needed
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED