Counter Representative

Falls of Neuse Management LLC-posted 1 day ago
Full-time • Entry Level
Onsite • Wausau, WI
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American Welding & Gas, Inc. has an immediate opening for a Counter Representative in our Wausau, WI location. Provide excellent customer service by assisting customers with ordering and purchasing products (industrial, medical, food grade, specialty gases along with welding/industrial supplies). Performing material handling functions within the branches.

  • Support customer experience in store and via phone when ordering and purchasing products through cash and charge account transactions
  • Assist with administrative duties including daily transaction reconciliation, filing, end of day processing and opening/closing the store
  • Ensure inventory is organized and properly stored in the warehouse; stock showroom as needed
  • Receive and process inbound freight, including logging, receiving purchase orders and filling backorders
  • Assist branch manager in achieving and/or surpassing targeted budgeted sales projections
  • Assist branch manager with building and equipment maintenance
  • Conduct cylinder exchanges, purchases and returns
  • Fill various types of cylinders
  • Maintain fill records to ensure compliance and accountability
  • Prepare outbound freight for delivery, including picking, packing and staging for loading on trucks and/or shipping via other means
  • Ability to operate forklift
  • Follow and comply with all company safety policies
  • May assist in deliveries as needed
  • Other duties as assigned
  • High School Diploma/GED
  • Previous customer services experience required
  • Excellent verbal and written communication skills required Knowledge of welding processes and gas supplies preferred
  • Able to lift 75 pounds; maneuver 100+ pounds with mechanical assistance (rolling cart, pallet jack, etc.)
  • Proficient Microsoft Office computer skills preferred
  • Detail oriented; team player and adaptable
  • Must have Clean Driving Record
  • Knowledge of welding processes and gas supplies preferred
  • Proficient Microsoft Office computer skills preferred
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