Counter Manager - Manchester, NH

Clarins • Concord, NH

92d

About The Position

A global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d'être is 'making life more beautiful, passing on a more beautiful planet'. Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms. We are looking for a Full-Time Counter Manager based in Manchester, New Hampshire.

Requirements

• Minimum of 4-6 years of successful in-store sales experience.
• Managerial experience.
• Knowledge of, and ability to handle multiple projects.
• Ability to review and prepare event schedules and meet critical deadlines.
• Good interpersonal skills and sales experience.
• Strong sales ability and interpersonal skills.
• Ability to create activity and animation.
• Prior cosmetics experience required.

Nice To Haves

• Customer oriented.
• Result driven.
• Passionate about our brand and challenges.
• Entrepreneurial mindset.
• Eager to grow in a company genuinely committed to responsible beauty.
• Comfortable demonstrating products on the customer.
• Confident, positive and self-motivated.

Responsibilities

• Direct an award-winning team while communicating effectively with customers.
• Develop strategies and build the Clarins business.
• Create maximum impact of all at-counter animations and new product introductions.
• Ensure that Clarins products are represented in the best way.
• Lead through empowerment and teach by example.
• Motivate counter staff to meet daily sales goals and review specific goals for focus products.
• Communicate upcoming in-store events and promotions with all counter staff.
• Maintain a daily communication log to keep everyone informed of prior events and daily priorities.
• Assign individual counter maintenance duties.
• Uncover networking/outsourcing opportunities.
• Recruit, develop and retain top talent for the counter.
• Consistently assess and provide ongoing performance feedback to all levels of the counter team.
• Recognize performance issues in a timely manner and partner with Account Executive to develop corrective action plans for resolution.
• Track personal/BA's sales and service performance daily/weekly/monthly and provide feedback to encourage and motivate positive sales and service results.
• Achieve overall retail sales and event goals and ensure all team members are achieving Club Clarins goals.
• Promote the loyalty program.

Benefits

• 70 years of expertise in beauty and spa, with the Clarins and myBlend brands.
• Unique products and innovative services.
• A commitment to Social & Environmental Responsibility.
• A caring and inclusive corporate culture.
• Development and training opportunities.
• Attractive compensation and benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Health and Personal Care Retailers