Counter Clerk

Associated Students of • San Jose, CA

9d • $18

About The Position

The Counter Clerk performs a variety of functions related to the daily operation of the PTC.

Requirements

• Intermediate math skills and the ability to count change without a calculator.
• Basic knowledge and competency with Microsoft Office and Adobe products.
• Basic knowledge of computers and printing processes.
• Critical thinking and interpersonal skills.
• Ability to work effectively and efficiently in a diverse University environment.
• Excellent written, verbal, and time management skills.
• Ability to effectively communicate and respond both verbally and non-verbally to questions from University staff, students, and the general public.
• Ability to follow step-by-step instructions.
• Must be a current matriculated SJSU student
• Must be able to work at least 14 hours/week, with a minimum of 2 hours per shift. Operating hours are Mon-Fri, 8:00AM – 5:00PM
• Must be able and available to work during summer, winter, & spring break.
• Must be available to work on Friday.
• Must be able to lift or carry office products or supplies, up to 50 pounds.
• Must be able to perform basic housekeeping functions, which includes breaking down boxes, sweeping, light vacuuming, and wiping down the front counter and self-service areas.

Responsibilities

• Greet customers and provide excellent customer service.
• Operate a cash register, answer the phone, and respond to customer e-mails.
• Monitor and provide assistance in the self-service area. This includes helping customers, refilling paper, changing toner cartridges, clearing jams, and refilling staplers/tape dispensers.
• Take, process, and price customer, reader, and University work orders.
• Properly track and deliver University work orders.
• Deposit cash bag and obtain change at the General Service Center.
• Operate numerous different copy/print machines & finishing equipment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees