Counter Clerk

Thompson Power Systems • Pensacola, FL

245d

About The Position

The Counter Clerk is responsible for creating customer and internal orders, working both independently and on a team. The Counter Clerk must be familiar with machinery, including lift trucks and allied products. Extensive on the job training and e-learning must be successfully completed. The Counter Clerk will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner. The Counter Clerk will advance in classification as attitude, skill level, and job performance allows.

Requirements

• Verbal Communication: Advanced
• Parts Identification: Some Knowledge
• Customer Service: Advanced
• Written Communication: Advanced
• Mechanical: Intermediate
• Microsoft Office: Intermediate
• Computer: Intermediate
• High School or Equivalent or better
• Work experience involving shipping or parts operations related tasks is preferable
• Experience using personal computers and basic typing skills are required

Responsibilities

• Accurately process and complete parts orders with minimal supervision
• Assemble hydraulic hoses without supervision
• Identify hydraulic hose and fitting size and type; build replacement hoses to match specifications
• Operate all material handling equipment in a safe manner
• Respond appropriately to customer demands
• Maintain valid driver's license and material handling equipment operator certifications
• Attend to afterhours call schedule as required
• Mentor other parts department employees as needed
• Other duties assigned by management as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Repair and Maintenance
• Education Level: High school or GED