Counter/Carryout

Won't Stop Operations•Indianapolis, IN

58m•Onsite

About The Position

The Won’t Stop Hospitality Inc. Counter/Carryout position requires an energetic, friendly, professional, and confident individual. Employees are brand ambassadors responsible for providing guests with a radically different and better dining experience. The role goes beyond order-taking, focusing on guiding the guest experience and creating a warm customer service level that matches or exceeds food quality. The employee must be knowledgeable about the menu, service standards, and pertinent Won't Stop information as directed by the Founder, Martha Hoover.

Requirements

Possess or be able to obtain proper licensing and carry on your person for each shift (ServSafe Food Handler, Liquor License, ATC Certification, etc.)
Basic wine and spirit knowledge

Nice To Haves

Experience working with point of sale (POS) systems

Responsibilities

Report to work as scheduled, on time, well groomed and dressed in proper uniform
Perform all Steps of Service as outlined in your training without deviance
Have a keen eye for detail
Answer phone calls and efficiently satisfy guests’ wants and needs
Maintain high standards for cleanliness
Be a team player with a customer focused mindset
Read your tables and cater your style and speed of service accordingly
Build customer relationships
Adhere to the Won't Stop Hospitality Inc. employee handbook and Martha’s Book of Rules
Advocate for the Patachou brand and its initiatives
Embody an outwardly positive attitude
Practice fluid communication skills, not only with our guests but also with your teammates, management, and BOH
Strong organizational acumen in a fast-paced working environment
Showcase excellent hospitality traits
Quickly be able to adapt to a seasonally changing menu
Have flexible working hours, including day, night, and weekend availability