Counter Associate- Pro Wood Finishes

Painters Supply & Equipment Co•Rockville, MD

7d•Onsite

About The Position

Pro Wood Finishes, a PSE Group Company, is seeking a Counter Associate. This position will be responsible for performing customer service activities within a store environment, selling product to walk-in customers and proactively calling preferred end-user customers. This role involves heavy focus on wood finishes and specialty coatings as well as associated products and equipment. BE A PART OF A GREAT TEAM WITH GROWING OPPORTUNITIES! Why Work for Pro Wood Finishes, a PSE GROUP company? Weekends off Weekday schedule 7:00am-3:30pm 401(k) program with company match Generous benefits package for full time employees: Medical, Dental and Vision Company paid life and disability insurance 3 weeks Paid Time Off Competitive compensation program A great work environment with career advancement opportunities! PSE Group is a nationwide team of coatings specialists dedicated to providing exceptional products and value-added services to our customer partners. PSE Group offers a wide range of coatings solutions to enhance our customers' productivity, improve quality, and reduce material cost. Our objective is to support the entire purchasing process from coatings to associated products to complete application systems. We provide comprehensive solutions to meet our customers' needs. PSE Group includes brands from across the country including Painters Supply & Equipment Co, Nyquist Paints, FAMIS, Aerocoat Source, ABC Autobody Color, Auto Paint Supply, Carolina Automotive Refinish Supply, Charlottesville Automotive Refinish Supply, Golden Isles Paint & Supply, Interbay Coatings, ProWood Finishes, RMS Pro Finishes, Specialty Coatings Inc., Strand’s Industrial Coatings, United Sales Company, and Wyrick Company.

Requirements

High School Diploma/GED required
1+ year(s) of Customer Service, Inside Sales, or Counter Sales preferred
Team player with great customer service skills
Clean driving record and valid license
Ability to lift at least 50 lbs.
Candidates must submit to a drug screen and meet acceptable Motor Vehicle Report requirements upon hiring process.

Responsibilities

Performs customer service activities including receiving and entering of telephone orders, answering questions, and tracking order status and product shipments
Performs counter sales serving in-store customers
Prepares customer orders for delivery/pick-up (aprons and gloves provided)
Reconciles inventory and stocks merchandise in store
Provides sales support to outside sales team
Maintains customer records and files, including accurate account setup and pricing
Clean and maintain all areas and equipment as assigned.
Conducts self in professional manner to ensure customers’ quality and service expectations are met
Full knowledge to perform duties of other role functions as assigned
Assist with inside customer service, as needed, including servicing customers and/or processing their orders
Answers in-coming telephone calls in a professional manner, answers all inquiries and/or take customer orders
Properly dispose of waste materials and product in compliance with Company and Governmental regulations
Additional duties assigned