Counter and Storefront Sales Associate

Agl Welding Supply Co. • Clifton, NJ

402d • $37,440 - $37,440

About The Position

AGL Welding Supply Co. is seeking a Full-time Counter and Storefront Sales Associate to provide exceptional customer service to walk-in customers. The role involves assisting customers in selecting the right products, answering inquiries, and processing orders, all while ensuring compliance with safety regulations. This position is ideal for individuals who are detail-oriented and possess strong communication skills, as they will be the face of the company in a retail environment.

Requirements

• High school diploma or GED
• 2 years of customer service experience (preferred)
• Strong computer skills
• Excellent communication skills with a focus on customer service
• Detail-oriented
• Ability to learn and retain detailed product information
• Ability to lift 50 lbs

Nice To Haves

• Retail math skills
• Sales experience

Responsibilities

• Serve walk-in customers and assess customers' needs
• Answer customer questions about products, prices, availability and product uses
• Field incoming calls
• Assist in placing and processing orders via phone, fax, email or in person
• Receive and resolve customer inquiries and complaints ensuring customer satisfaction
• Follow-up quotations to obtain orders
• Support sales representatives' efforts to obtain and/or maintain customers
• Exchange gas cylinders with walk-in customers
• Comply with DOT and OSHA regulations
• Perform other projects and duties as assigned

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Flexible schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Chemical Manufacturing
• Education Level: High school or GED
• Number of Employees: 1-10 employees