Count Room Lead

Caesars Entertainment•Danville, VA

11d•Onsite

About The Position

ESSENTIAL JOB FUNCTIONS: Collects and counts revenue from various drop sources per MIC and departmental guidelines. Counts, sorts, and organizes all currency, coins, coupons, chips, and paperwork from the drop containers. Retrieves drop boxes from the storage area and appropriately stores all boxes and carts. Loads currency counters, utilizes the counter interface, and collects, sorts, and reconciles counted funds. Straps and hand-stamps money bundles. Totals all cash, coins, chips, coupons, and other monies, and reconciling documents by shift and by day/date. Enters count information into various PC-based applications. Printing, signing all reconciling documents, and verifying their accuracy. Loads appropriate boxes into carts and pushes/pulls carts to designated areas for transportation to the casino floor. When a slot machine is being played at the time of bill validator drop, use excellent guest service skills to ensure the guest’s satisfaction. Accounts for all Count Room keys and ensures compliance with MIC requirements. Completes all paperwork accurately and delivers it to the appropriate department promptly, including scanning of all relevant documentation. Scans count documents for audit purposes. Communicate with other departments and the Gaming Control Board to coordinate drop and count schedules. Utilizes email to communicate information to the audit department as well as other property departments to resolve problems and make proactive improvements. Communicates currency counter maintenance requests to vendor technicians and IT service requests. Mains Count Room in a clean and orderly fashion, Monitors supply levels and requests supply orders. Follows safety and security guidelines and adheres to department procedures.

Requirements

Must be 21 years of age or older.
High School Diploma required. Any combination of education, training, or experience provides the required knowledge, skills, and abilities.
Minimum of 1-2 years related experience required.
Ability to communicate with all levels of management in a clear, friendly, and confident manner.
Must get along with fellow team members and work as a team.
Must present a well-groomed appearance.
Must be self-motivated and be able to handle more than one function at a time by being well organized.
Must be able to read, write, speak, and understand English.
Good mathematical and clerical aptitude for accurate record-keeping.
Excellent customer service skills are a must.
Ability to obtain/renew all government-required licenses or certifications, specifically a Virginia Lottery Gaming Permit License
Must be able to work flexible hours including evenings, weekends, and holidays as needed.
Must be able to speak, read, write, and understand English.
Must be able to tolerate areas containing secondhand smoke.
Ability to maintain regular, predictable attendance according to schedule.
Able to push, pull, carry, or lift to 50lbs repetitively throughout the workday.
The physical ability to stand and/or walk continuously for the duration of the shift.
The physical ability to climb stairs, balance, bend/stoop, and kneel continuously.
Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways or escalator.
The physical ability to frequently crouch, push/pull, squat, and work above the shoulders with both arms.
The physical ability to use both hands for continuous grasping.
Attention to detail and must have visual capabilities needed to inspect work upon completion to avoid leaving deficient work.
Must be able to tolerate areas containing dust, loud noises, and bright lights.
Ability to safely operate motorized equipment.

Responsibilities

Collects and counts revenue from various drop sources per MIC and departmental guidelines.
Counts, sorts, and organizes all currency, coins, coupons, chips, and paperwork from the drop containers.
Retrieves drop boxes from the storage area and appropriately stores all boxes and carts.
Loads currency counters, utilizes the counter interface, and collects, sorts, and reconciles counted funds.
Straps and hand-stamps money bundles.
Totals all cash, coins, chips, coupons, and other monies, and reconciling documents by shift and by day/date.
Enters count information into various PC-based applications. Printing, signing all reconciling documents, and verifying their accuracy.
Loads appropriate boxes into carts and pushes/pulls carts to designated areas for transportation to the casino floor.
When a slot machine is being played at the time of bill validator drop, use excellent guest service skills to ensure the guest’s satisfaction.
Accounts for all Count Room keys and ensures compliance with MIC requirements.
Completes all paperwork accurately and delivers it to the appropriate department promptly, including scanning of all relevant documentation.
Scans count documents for audit purposes.
Communicate with other departments and the Gaming Control Board to coordinate drop and count schedules.
Utilizes email to communicate information to the audit department as well as other property departments to resolve problems and make proactive improvements.
Communicates currency counter maintenance requests to vendor technicians and IT service requests.
Maintains Count Room in a clean and orderly fashion, Monitors supply levels and requests supply orders.
Follows safety and security guidelines and adheres to department procedures.