Count Room Clerk (FT)

Delaware Racing Association • Wilmington, DE

277d

About The Position

The Count Room Clerk position is a full-time entry-level role based in Wilmington, DE. The shift starts at 5 am and continues until the completion of processing. The primary responsibilities include the collection and replacement of bill validator cassettes from slot machines, transporting these cassettes to and from the Soft Count room, and assisting in the sorting, counting, and recording of chips, coupons, and currency. The role requires compliance with state regulations and company internal controls, as well as promoting outstanding customer service and trust within the team.

Requirements

• Must be able to walk and stand for extended periods of time.
• Must be able to lift forty (40) lbs. without difficulty.
• Must be able to successfully complete the background check and licensing process, required by the Delaware Gaming Enforcement.
• Must be able to wear the assigned uniform provided by Delaware Park.
• Must be able to walk and/or stand for at least a full eight (8)-hour shift.
• Ability to bend, reach, pull, push, kneel, squat, and grasp as needed.
• Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays.
• Ability to perform duties at various station assignments that are busy with limited space have high volumes, diverse clientele, noise, music, minimal and/or bright lighting, and variation of climate control.
• Ability to work in a fast-paced environment and effectively communicate with guests, co-workers, and management.

Responsibilities

• Responsible for collection of bill validator cassettes from slot machines and replacement of assigned empty bill validator cassettes within the machine.
• Transports carts containing the bill validator cassettes to and from the Soft count room.
• Assists in sorting, counting, and recording chips, coupons, and currency inside the Soft Count room by individually opening each cash box and verbalizing aloud each assigned asset number.
• Verifies documentation removed from table games drop boxes and bill validator cassettes.
• Operates high-speed currency counting equipment to count and sort currency/coupons.
• Responsible for bundling straps of currency by denomination.
• Records cash drops and signs all documentation attesting to the accuracy of the figures.
• Ability to work on various tasks with the count procedure as assigned.
• Complies with State Regulations and Company Internal Controls, including remaining on duty until the completion of the count process.
• Complies with safety guidelines related to the operation of lifts, electronics rovers, and mules.
• Promotes outstanding customer service.
• Promotes honesty and trust amongst the team.
• Performs all other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Performing Arts, Spectator Sports, and Related Industries