Count Room Attendant- Full Time (Harrah's Atlantic City)
About The Position
REPORTS TO: SUPERVISES: Supervisor Count Room Operations ESSENTIAL FUNCTIONS: Understands and responds to internal guests needs. Communicates in a friendly, respectful and understandable manner. Politely gives consistent, timely and accurate information and finds answer when unsure. Uses outlined service behaviors when encountering guests. Meets expected service delivery times as defined by department’s service standards or as required by receiver of service or goods. Is a team player, cooperates with employees within the department as well as other departments. Speaks positively about the company, co-workers and guests. Position may be assigned to work in the count room or on the casino floor performing the slot or NRT drop. Sorts, counts and records the contents of the table game drop boxes, slot drop boxes, non-gaming drops and NRT drops according to procedure. Fills NRT cassettes, prepares NRT coin bags and completes the replenishment of NRT coin. Responsible for minor repairs and maintenance of Soft Count room equipment. Maintains general upkeep of Soft Count room. Notifies Supervisor of malfunctioning equipment. Completes special assignments for management as required. DISCLAIMER: “This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).
Requirements
- High school diploma.
- Ability to read and write English.
- Basic math skills and adding machine knowledge required.
- Ability to stand for prolonged periods of time.
- Must be capable of lifting and pushing 50 lbs.
Nice To Haves
- Currency counting machine and knowledge of computer terminal preferred.
- Basic mechanical (repair) ability helpful.
- Prior money handling and Count Room experience preferred (casino or bank).
Responsibilities
- Understands and responds to internal guests needs.
- Communicates in a friendly, respectful and understandable manner.
- Politely gives consistent, timely and accurate information and finds answer when unsure.
- Uses outlined service behaviors when encountering guests.
- Meets expected service delivery times as defined by department’s service standards or as required by receiver of service or goods.
- Is a team player, cooperates with employees within the department as well as other departments.
- Speaks positively about the company, co-workers and guests.
- Position may be assigned to work in the count room or on the casino floor performing the slot or NRT drop.
- Sorts, counts and records the contents of the table game drop boxes, slot drop boxes, non-gaming drops and NRT drops according to procedure.
- Fills NRT cassettes, prepares NRT coin bags and completes the replenishment of NRT coin.
- Responsible for minor repairs and maintenance of Soft Count room equipment.
- Maintains general upkeep of Soft Count room.
- Notifies Supervisor of malfunctioning equipment.
- Completes special assignments for management as required.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
