Counselor

Promises Behavioral Health, LLC•Worcester, MA

About The Position

Responsible for providing individual client and group therapy. This individual will provide services as a member of the inter-disciplinary treatment team, coordinating with the Director of Clinical Services, and other team members. Essential Duties/Responsibilities include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Conducts an initial assessment and establishes treatment goals for identified clients Provides individual psychotherapy three 3 times each week to an assigned caseload of clients Works collaboratively with the interdisciplinary team to ensure team treatment and a therapeutic milieu Establishes therapeutic relationships with assigned clients to facilitate the treatment process Provides effective communication during the shift through activity such as: 1. Participates in report and utilizes information to provide quality care; 2. Communicates milieu and client issues to the treatment team members during the shift and problem solves effectively; 3. Ensures compliance with confidentiality of client information. Takes lead as chief author, with the medical and nursing staffs, in writing the treatment plan of for the implementation of care according to client program policies and procedures Completes all required documentation according to policies and procedures and ensures that daily clinical notes document the client's progress in meeting their treatment goals Supports the nursing staff and recovery specialists identifying the precursors of potential crisis and unsafe client behavior, and intervenes to de-escalate clients utilizing the least restrictive means of intervention Provides psycho-education groups to support the milieu treatment program Participates in community outreach and marketing activities as required for Washburn House and promotes exceptional customer service throughout the program Ensures active client and family participation in the treatment process Reviews client and staff satisfaction surveys and customer complaints and the results of monitoring standards. Initiates corrective action as indicated and monitors identified quality improvements Attends and participates in regularly scheduled staff meetings Takes an active role in quality improvement activities as assigned

Requirements

Knowledge obtained through the completion of a Bachelor Degree curriculum from an accredited institution, or equivalent combination of knowledge and experience, Master's Degree Preferred
Demonstrated skill in 12-Step and Family Systems Recovery Models.
Demonstrated advanced level knowledge of group behavior and dynamics;
Demonstrated advanced level knowledge of licensing and accreditation standards (JCAHO, Mental Health & Developmental Disabilities Code, DHS)
Highly skilled in communicating ideas and instructions, verbally and in writing, clearly and concisely
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; behavioral therapy methods; and the assessment and treatment of behavioral disorders;
Knowledge of 12 Step Principles
Knowledge of substance use disorders and other DSM-5 Diagnoses and demonstrates competency in providing and implementing resident care
Knowledge of ASAM PPC
Knowledge of group behavior and dynamics
Knowledge of licensing and accreditation standards (Joint Commission, DPH)
Clinical skills
Must be detail oriented
Able to work under pressure and meet deadlines as well as be flexible and dependable
Strong interpersonal, organizational and analytical skills
Structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
Principles and processes for providing client services. This includes client needs assessment, meeting quality standards for services, and evaluation of client satisfaction
Exceptional customer/client service with the ability to resolve service issues
Knowledge of Joint Commission standards
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Ability to handle multiple priorities with a sense of urgency
Excellent interpersonal communication (verbal and written) and presentation skills
Being aware of others' reactions, understanding why they react as they do, and adjusting one's own actions in relation to others
Bringing others together and trying to reconcile differences
Listen to and understand information and ideas presented through verbal and written words and sentences.
Communicate information and ideas verbally and in writing so others will understand
Apply general rules to specific problems to produce answers that make sense
Combine pieces of information to form general rules or conclusions; including finding a relationship among seemingly unrelated events
Identify/recognize when something is wrong or is likely to go wrong and know who to involve for resolution.
Generate various ideas about a given topic

Responsibilities

Conducts an initial assessment and establishes treatment goals for identified clients
Provides individual psychotherapy three 3 times each week to an assigned caseload of clients
Works collaboratively with the interdisciplinary team to ensure team treatment and a therapeutic milieu
Establishes therapeutic relationships with assigned clients to facilitate the treatment process
Provides effective communication during the shift through activity such as: Participates in report and utilizes information to provide quality care; Communicates milieu and client issues to the treatment team members during the shift and problem solves effectively; Ensures compliance with confidentiality of client information.
Takes lead as chief author, with the medical and nursing staffs, in writing the treatment plan of for the implementation of care according to client program policies and procedures
Completes all required documentation according to policies and procedures and ensures that daily clinical notes document the client's progress in meeting their treatment goals
Supports the nursing staff and recovery specialists identifying the precursors of potential crisis and unsafe client behavior, and intervenes to de-escalate clients utilizing the least restrictive means of intervention
Provides psycho-education groups to support the milieu treatment program
Participates in community outreach and marketing activities as required for Washburn House and promotes exceptional customer service throughout the program
Ensures active client and family participation in the treatment process
Reviews client and staff satisfaction surveys and customer complaints and the results of monitoring standards. Initiates corrective action as indicated and monitors identified quality improvements
Attends and participates in regularly scheduled staff meetings
Takes an active role in quality improvement activities as assigned