Counselor -- Moore Branch
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About The Position
The Branch Representative delivers extraordinary service while encouraging Members and non-Members to choose the Credit Union as their primary financial services provider by proactively building Member relationships to help meet their financial needs. The role involves consultatively interacting with Members to help meet their spoken and unspoken financial needs, recommending Credit Union products and services, and addressing Members' service needs. The representative will educate Members on ease of use and convenience services, including technology, to encourage increased use of the cooperative while building and increasing member engagement. Responsibilities include processing new accounts, maintaining existing accounts, identifying opportunities to save Members time and money, and ensuring compliance with policies and procedures.
