Lake County IL-posted about 2 months ago
Full-time • Mid Level
Waukegan, IL
1,001-5,000 employees
Administration of Human Resource Programs

The Counselor II of the (VGR) Video Gaming Revenue program is responsible for providing: Comprehensive assessment and support services for homeless and previously homeless adults who suffer from a chronic serious mental illness and/or substance abuse issues. Housing search, placement, and housing retention assistance. Linkage to community-based resources supports clients in their recovery efforts and assists them with building skills needed to maintain independent living. As the largest human service provider in Lake County, we believe that services must be available without barriers. No residents are turned away due to the inability to pay. We believe in providing services in an environment of mutual respect, free of discrimination or bias. Whether assuring accessible and effective care, impacting policy, or assessing and monitoring risks, the Lake County Health Department and Community Health Center has been an essential part of the public health system in Lake County for 60 years. We are looking for passionate, qualified team members who can help make a difference in our agency and, most importantly, in our community.

  • Provides direct services to clients including case management and outreach.
  • Develops clients' abilities to problem-solve interpersonal conflicts.
  • Facilitates with clients and collaborates with the treatment team to develop, review and update treatment goals.
  • Takes responsibility for training in and documenting clinical chart requirements to meet program and state standards.
  • Provides atmosphere of customer service in assuring that clients are treated in a friendly and respectful manner.
  • Provides education and direction to clients, family members and/or significant others.
  • Organizes and participates in treatment-related clinical conferences and staffing on assigned clients. Reports client progress, behavior problems or need for medication evaluation to program supervisors/physicians/psychiatrists regularly.
  • Responds to inquiries, gives appropriate information and referrals, and documents, if necessary.
  • Conducts crisis intervention/evaluation/referral to persons who present themselves at the program.
  • Performs initial evaluations and assessments of potential clients regarding their appropriateness for participation in the program. Provides ongoing assessment of client's progress/growth.
  • Maintains an awareness of professional collaboration with community resources.
  • Performs community outreach to clients to enhance engagement with and follow through on treatment plan goals.
  • Provides linkage/referrals, support, and advocacy with other community resources for clients.
  • Monitors client progress and regularly assesses client level of functioning.
  • Works with clients to secure and maintain entitlements, housing, and other needed services.
  • Demonstrates/teaches ADLs, when required.
  • Bachelor's degree in a related field, or
  • Bachelor of Arts (B.A.) in any field and two (2) years' experience, or
  • High School diploma or GED and five (5) years' experience
  • Must possess a valid driver's license
  • Requires use of personal vehicle when a LCHD fleet vehicle is not available for case management activities, client appointments, crisis response, community outreach or other job-related activities.
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