The purpose of this role is to contribute to the development of sustainable solutions that advance Enterprise Technology (ET) Supplier and Financial management processes by working cross-functionally with internal stakeholders, utilizing strong analytics and data-driven problem-solving skills. Serves as the relationship manager for internal or external supplier relationships, including offshore services. Handles matters relating to supplier management processes including but not limited to, sourcing engagement, contract administration, process management and/or relationship financial and performance management. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Manages stakeholder’s day- to- day needs. Monitors internal and external service relationships to ensure quality of service delivery, client satisfaction, operational efficiencies and achievement of target cost savings. 2. Serves as first line, tactical conduit for communication between LOBs/teammates and the service provider(s). 3. Performs sourcing request entry, due diligence and ongoing monitoring activities related to supplier onboarding and performance 4. Typically leads moderately complex projects and participates in larger, more complex initiatives. Solves complex technical and operational problems. 5. May have team lead/mentorship responsibilities (not managing teammates) 6. Acts as a resource for teammates with less experience.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees