Cosmetic Repair Associate - Evergreen

CarMax•Austin, TX

58d•Onsite

About The Position

General Summary: Under general supervision, responsible for following CarMax standards for the removal of dents utilizing PDR, cosmetic wheel repairs, glass repair, and a variety of interior cosmetic repairs on vehicles during the reconditioning process. This includes, but is not limited to, fabric, vinyl, leather, plastic, and carpet, as well as dye/color-matching materials.

Requirements

Accountable to Associate 1 Competency Model
Successfully complete Workstation Certifications
Read, interpret, and transcribe data in order to maintain accurate records
Required to perform multiple duties in a high-energy, fast-paced environment
Lift objects that weigh as much as 50lbs
Speak and listen effectively in dealing with customers/associates, both in person and over the phone

Responsibilities

Execute processes as defined by work instructions and/or standardized work
Participate in problem-solving and continuous improvement activities with team
Participate in training of new associates with guidance of the Manager
Perform complex interior repairs to meet CarMax used vehicle standards
Perform Paintless Dent removal
Perform cosmetic wheel repairs
Perform glass repair
Ensure that vehicles meet CarMax Standards
Responsible for workplace cleanliness and organization in accordance with CarMax standards
Provide outstanding customer service to both internal and external customers
Complete duties as assigned by Managers