About The Position

The Day Stocker/Clerk position is designed to assist customers in their shopping experience by properly stocking shelves and displays in an efficient, friendly, and courteous manner. This role formally reports to the Store Director and is classified as a non-exempt position. The position requires ongoing training and development as outlined in the Cosentino Learning Plan, with a preference for candidates who have a high school diploma or equivalent.

Requirements

  • Completion of ongoing training and development as listed on the Cosentino Learning Plan.
  • A high school diploma or equivalent is preferred.

Responsibilities

  • Know and implement the Cosentino Customer Service Standards.
  • Quickly unload and sort incoming shipments and neatly stock them in their designated areas without damaging merchandise.
  • Keep back room and cooler/freezer areas neat and ready for new deliveries.
  • Quickly and neatly stock grocery shelves by matching item UPCs codes to shelf tags and using the 'face front' display method.
  • Support the inventory process by accurately counting and recording merchandise.
  • Change shelf tags, change price markers on displays, and label/price mark any merchandise with missing UPC codes.
  • Monitor products for any damaged, un-saleable, or returnable products that should be removed and follow proper procedures for damage claims.
  • Able to operate, clean and maintain all equipment safely and competently.
  • Meet or exceed productivity standards to produce desired team and individual results.
  • Monitor all expiration dates and ensure that ad items are properly rotated.
  • Actively work to keep your work area and your department clean and safe for customers and coworkers.
  • Know, comply with, and encourage other team members to comply with all health regulations, sanitation guidelines and safety procedures for your department and your store.
  • Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.
  • Demonstrates the basic math and reading skills required for the position.
  • Know your department items, procedures and policies so that you can accurately and courteously answer customer questions.
  • Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.

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What This Job Offers

Career Level

Entry Level

Industry

Food and Beverage Retailers

Education Level

High school or GED

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