Developed communication and diplomacy skills are required to exchange potentially complex/sensitive information. Works under little supervision while ensuring the quality of tasks or services are being met daily. Complete and monitor various Risk and Control reports daily Perform daily pipeline review to ensure loans are reviewed within business service level agreements. Daily/weekly reporting of turn-times, loan registrations, aged inventory, HMDA inquiries, etc. Provide support with training new hires. Act as a Subject Matter Expert for special projects. Assist staff with internal and external escalations of loan transactions. Review and analyze procedures on a regular basis to find potential gaps and more efficient processes. Analyze quality results to identify training opportunities and determine potential solutions. Review mortgage loan documentation submitted by Correspondent lenders for accuracy, consistency, and compliance with business guidelines for potential purchase. Ensure data integrity between loan documents and loan origination system to meet applicable guidelines. Review loan documents against established procedures for presence, completeness, accuracy, and compliance. Ability to analyze and calculate complex income/employment (e.g. paystubs, W2, tax returns etc.), asset and credit documentation to determine eligibility against published guidelines. Assist with issues including but not limited to the following: fee calculations to balance the APR Calculations, High-Cost calculations, Qualified Mortgage (QM) classifications, disclosure timing requirements, tolerance testing limits and Texas 50 (a)(6) testing to ensure compliance with Federal and State regulations Communicates well with both internal and external partners, ability to articulate clearly complex mortgage interpretations. A minimum of 5 years of related mortgage originations experience, including various products such as Agency, Non-Agency and Community lending. Demonstrated experience as a mentor and leader. Excellent written and oral communication, analytical, problem-solving, decision-making, and computer skills required Strong understanding of mortgage workflows and processes. Bachelor's Degree or applicable work experience required
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees