Correspondent Processing Manager

MIDFLORIDA Credit Union • Lakeland, FL

1d • Onsite

About The Position

Why have a job when you can build a career? We are proud to be defined by the excellent service and convenience offered to our members, as well as our diverse workforce and company culture. There are many reasons to work for MIDFLORIDA, which is probably why we were voted one of Florida Trend's "Best Places To Work." MIDFLORIDA offers a positive team culture, an open door management style, a commitment to diversity, stability, competitive benefits, and a career path with a growing, successful company! Join us on our mission to improve the financial well-being of our members! Correspondent Processing Managers perform the following functions: Oversee the correspondent processing area. Train new processors. Monitor that post–closing requirements are fulfilled and funded in a timely manner. Create and maintain applicable processing reports. Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines. Deliver problem solving solutions and perform research as needed. Accountable for meeting productivity, quality, and sales goals. Professional and efficient communications with all departments promoting synergy. Exhibit a high degree of integrity, trustworthiness, and professionalism always. Exude a positive and professional attitude with members and partners consistently. Perform other duties as assigned.

Requirements

• Possess excellent customer service skills along with strong verbal and written communications skills.
• Experienced in government loans and management.
• Thorough understanding of Federal and State mortgage regulations.
• The eligibility to meet the requirements of the SAFE Act to be registered as an MLO with NMLS.
• A High School Diploma or equivalent is required.
• Position is an "In office, NOT a remote position."

Responsibilities

• Oversee the correspondent processing area.
• Train new processors.
• Monitor that post–closing requirements are fulfilled and funded in a timely manner.
• Create and maintain applicable processing reports.
• Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines.
• Deliver problem solving solutions and perform research as needed.
• Accountable for meeting productivity, quality, and sales goals.
• Professional and efficient communications with all departments promoting synergy.
• Exhibit a high degree of integrity, trustworthiness, and professionalism always.
• Exude a positive and professional attitude with members and partners consistently.
• Perform other duties as assigned.

Benefits

• Stability
• Opportunity for growth
• Paid time off and paid holidays
• Tuition assistance after 6 months of service
• 401K Plan with employer matching
• Health, Dental, and Vision Insurance - Generous and affordable plans for employee and family
• Employee Assistance Program- No waiting period to access benefit
• Salary and Bonuses – Bonus programs and annual appraisals with salary increase opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED