Correspondent Banking Development Specialist

QCR Holdings, Inc.•Davenport, IA

7h•$65,000•Onsite

About The Position

The Correspondent Banking Development Specialist is responsible for the execution of internal and external development as it relates to the correspondent banking department. This role will support the Associate Director of Correspondent Banking in ensuring projects are completed on time, within budget and according to scope.

Requirements

Bachelor’s degree or equivalent work experience.
Five years banking experience with strong emphasis in bank operations.
Strong leadership skills required with a desire to develop others.
Capability to utilize various banking software and Microsoft 365 products, with a high level of accuracy and attention to detail.
Strong verbal, written and interpersonal communication skills.

Responsibilities

Represent correspondent banking on QCBT/QCRH project teams and committees, speaking effectively for department and client needs.
Primary vendor liaison for all correspondent banking systems, including Juniper Payments and all subsidiary correspondent banking vendor relationships.
Represent QCBT as an active participant in leadership development opportunities with industry associations.
Execute operational updates, communication with clients and compliance with QCBT policies.
Serve as key escalation contact for client-facing issues.
Schedule and host client education webinars.
Provide input and recommendations for the design and implementation of new applications and enhancements to the existing operation and/or services, including researching, developing, testing and communicating the enhanced functionality to client banks.
Responsible for updating client and administrative user manuals.
Establishing, maintaining and annually review proper policies and procedures.
Preparation of various documents, as well as ensuring accuracy.
Maintain a working knowledge of the financial industry, product offering and current issues that impact our correspondent banks and the services they require to be delivered by their upstream relationship at QCBT.
Comply with all company or regulatory policies, procedures and requirements that are applicable to this position.
Participate in community engagement events. This can include professional, civic and community groups.
Foster and preserve a culture of diversity, equity, and inclusion.
Additional duties and responsibilities may be required to support the company’s mission, vision and values.