Novacare Rehabilitation-posted 7 months ago
Full-time • Entry Level
Canonsburg, PA
Ambulatory Health Care Services

Select Medical is seeking a Correspondence Representative to join their Outpatient Central Business Office located in Canonsburg, PA. This role is ideal for someone with strong research skills, great communication, and a desire to make a real difference in the billing process for patients and insurance providers. As a Correspondence Representative, you will be part of the Accounts Receivable team, focusing on resolving issues related to unpaid insurance claims.

  • Investigate and follow up on unpaid insurance claims over 120 days old
  • Research reasons for non-payment and escalate issues when needed
  • Communicate with insurance carriers, clinics, and patients
  • Request additional documentation or retro authorizations when necessary
  • Accurately log all actions and outcomes in our billing system
  • Support other billing-related projects and tasks as assigned
  • High school diploma or GED
  • 1+ year of customer service experience (retail, hospitality, banking, or healthcare)
  • Experience with medical billing or insurance claims
  • Strong problem-solving and communication skills
  • Comfortable with high-volume computer work
  • Familiarity with Microsoft Word, Excel, and PowerPoint
  • Health, dental, vision, life insurance & more
  • Paid Time Off: PTO + Extended Illness Days
  • 401(k) with Company Match
  • Casual Dress Code: Wear jeans to work!
  • Employee Support: Access to counseling and wellness services
  • Structured Training: Comprehensive, paid training to set you up for success
  • Work-Life Balance: No weekends, consistent weekday hours
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