Corrections Transfer Specialist

SRP FEDERAL CREDIT UNION•North Augusta, SC

24d•$19 - $22•Onsite

About The Position

Under the direction of the Payment Operations Manager, follows established payment practices and procedures to perform a variety of duties. These duties include providing wire transfer services to our members, investigating and resolving errors on members' share-type accounts and loan accounts, and providing automatic transfer services to members.

Requirements

High School or GED equivalent and five years of experience in a general office environment, general FED regulatory knowledge and wire transfer systems experience preferred.
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Good communication skills
Attention to detail and accuracy skills
Solid problem-solving skills
To perform this job successfully, an individual should have knowledge of Microsoft Office software including Windows, Word, Excel, Outlook Email /Calendar and Internet Explorer software.
Experience in Fedline preferred.

Nice To Haves

general FED regulatory knowledge
wire transfer systems experience
Experience in Fedline

Responsibilities

Responsible for selling and cross-selling Credit Union services to current and potential members.
Credit Union services are to be promoted using the "member benefit based approach".
Fully complies with the requirements of all Credit Union policies, including but not limited to the Bank Secrecy Act, the Patriot Act and OFAC Policies.
Verifies wire transfer requests received.
Posts entries and processes wires.
Receives notifications of incoming wires.
Performs verifications, posts entries.
Reviews Fedline wire totals daily.
Researches and adjusts errors on share-type accounts and loan accounts.
Contacts members to clarify correction instructions if necessary and to communicate problem resolution.
Processes loan charge-offs and reversals.
Verifies information on FICS transfer requests received and performs file maintenance.
Coordinates processing of transfer groups.
Reviews accounts that have active transfers to closed shares or loans.
Reviews all incoming and outgoing wires for OFAC.
Posts Trustee payments to loans as received.
Upload wire files to fraud detection application and reviews as necessary.
Serves as primary back-up for the Operations Specialist; may serve as back-up to other specialists in the department.
May be assigned other tasks by appropriate line supervision.