Correctional Services Supervisor

New Freedom's Career • Phoenix, AZ

5d • Onsite

About The Position

New Freedom’s Correctional Services Supervisor is a dedicated and experienced professional who will oversee all client care aspects of the in-prison program in collaboration with Arizona Department of Corrections, Rehabilitation, and Reentry (ADCRR) and Correctional services Department leadership. This crucial role involves managing a team of clinicians while ensuring the delivery of high-quality client care and programming. The Correctional Services Supervisor will work closely with the Correctional Services Manager and be responsible for a wide range of client care activities.

Responsibilities

• Lead daily correctional services operations to ensure efficient, client‑centered care aligned with ADCRR standards.
• Supervise staff performance, providing coaching, direction, recognition, and corrective action using just‑culture principles.
• Oversee client care activities, including admissions, discharges, transfers, and overall service delivery.
• Communicate effectively through the chain of command to address client, staff, family, and visitor concerns in real time.
• Partner with the Correctional Services Manager to foster engagement, professional leadership, and a supportive work environment.
• Collaborate across departments to exchange information, resolve issues, and coordinate services for optimal outcomes.
• Maintain accountability for operational metrics, client safety, quality improvement, complaint resolution, and regulatory compliance.
• Serve as an operational resource by supporting staff, managing supplies, conducting supervision sessions, and modeling professional, respectful interactions.
• Performing additional duties as assigned to support our mission.

Benefits

• Competitive pay
• Enhanced health insurance
• $0 Medical Plan available and other majority paid by company options
• $0 primary care co-pay
• $2,000 - $10,000 FREE Health Reimbursement Account (Plan Type Varies)
• Flexible Spending Account- medical and dependent care options
• Low-cost dental, vision, & supplemental coverage- to further support your health
• Company-paid life insurance & short-term disability
• Employee Assistance Program
• Voluntary Pet Insurance
• 401(k) with company match
• Generous paid time off
• Free meals, snacks, drinks, & gym access
• Free onsite training & certifications – CPR, Safety Care, Peer Support, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees