Correctional Case Management Supervisor

State of Maryland•Allegany, MD

12d

About The Position

If you are looking for an exciting career with great benefits, pension, generous leave, competitive salary, and the opportunity for advancement and professional growth, apply to join the DPSCS team today! The Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department. We are one of the largest departments in Maryland with nearly 12,000 employees and a budget of more than $1 billion. In order to fulfill our mission of promoting safety, we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release. This recruitment is limited to current DPSCS employees. A Correctional Case Management Supervisor is the supervisory level of work in assessing and evaluating the personal and criminal history of adult inmates to recommend a security level and in developing and monitoring appropriate work and educational programs. Employees in this classification supervise lower-level Correctional Case Management Specialists. Provides direct supervision of the Case Management Specialists by providing information and guidance, performance expectations and evaluations and recommending disciplinary action. Reviews pertinent written documents, including case management actions, to ensure accuracy and completeness and to evaluate and make recommendations to managerial staff, in accordance with policy and procedure. Responds to inquiries from inmates, family members, outside agencies, attorneys and others regarding inmates' incarceration and about agency policies and procedures, in person, by telephone and in writing. Coordinates, monitors and participates in training of case management unit staff to ensure continuity of services and to ensure compliance with agency policy and procedure. Disseminates and interprets relevant information pertaining to agency policy and procedure to other institutional departments via staff meetings, and written correspondence to ensure knowledge and compliance. Assumes duties and responsibilities of a Case Management Manager in the absence of the Case Management Manager or in facilities without a manager, to assure continuity of services within the facility. Performs all other related duties, as assigned.

Requirements

Education: A Bachelor's degree from an accredited college or university.
Experience: Four years of experience assessing inmates' security risk and inmates' program needs for the purpose of determining correct security classifications and developing program plans.
Notes: 1. The above educational requirement is set by the Maryland Correctional Training Commission in accordance with Title 12, Subtitle 10 of the Code of Maryland Regulations. 2. Candidates may substitute one year of experience as a Correctional Officer for one year of the required experience. 3. Candidates may substitute one year of experience as a Correctional Dietary Officer, Correctional Maintenance Officer or Correctional Supply Officer for one year of the required experience. 4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in correctional classifications or correctional specialty codes in the criminal justice field of work at the rate of two years of military experience for one year of the required experience.

Nice To Haves

Experience with direct supervision of staff, by providing information and guidance, performance expectations, evaluations and/or recommendations of disciplinary action.
Experience reviewing written documents for accuracy/completeness and/or make recommendations to managerial staff, in accordance with policy or procedures.
Experience responding to incarcerated individuals, their family members, attorneys or outside agencies regarding incarceration policies and procedures.

Responsibilities

Provides direct supervision of the Case Management Specialists by providing information and guidance, performance expectations and evaluations and recommending disciplinary action.
Reviews pertinent written documents, including case management actions, to ensure accuracy and completeness and to evaluate and make recommendations to managerial staff, in accordance with policy and procedure.
Responds to inquiries from inmates, family members, outside agencies, attorneys and others regarding inmates' incarceration and about agency policies and procedures, in person, by telephone and in writing.
Coordinates, monitors and participates in training of case management unit staff to ensure continuity of services and to ensure compliance with agency policy and procedure.
Disseminates and interprets relevant information pertaining to agency policy and procedure to other institutional departments via staff meetings, and written correspondence to ensure knowledge and compliance.
Assumes duties and responsibilities of a Case Management Manager in the absence of the Case Management Manager or in facilities without a manager, to assure continuity of services within the facility.
Performs all other related duties, as assigned.