Texas Health & Human Services Commission-posted about 1 month ago
Full-time • Director
Corpus Christi, TX
1,001-5,000 employees
Administration of Human Resource Programs

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you! Under the direction of the Associate Commissioner for State Supported Living Centers, the State Supported Living Center (SSLC) Director performs highly advanced and complex duties for the effective oversight and administration of all program and services at the SSLC. SSLCs provide 24-hour residential services, comprehensive behavioral treatment services and health care services, including physician services, nursing services and dental services. Other services include skills training; occupational, physical and speech therapies; vocational programs; and services to maintain connections between residents and their families and natural support systems. By directing the multi-faceted workforce, the SSLC Director oversees the day-to-day operations of the SSLC, ensuring the effective integration of all program activities, as well as ensuring a safe, comfortable and homelike living environment. The SSLC Director sets the vision, strategic direction and oversees business functions for the SSLC and effectively communicates that vision with SSLC leadership and staff, individuals residing at the SSLC, their Legally Authorized Representatives (LARs)/guardians, and other stakeholders. Through the SSLC's leadership team, the SSLC Director oversees and ensures recruitment, retention and effective deployment of the SSLC's large and varied workforce to accomplish the vision. The SSLC Director leads the SSLC with integrity and transparency, establishing goals and objectives and developing standards for achieving established goals, and developing guidelines to fairly administer and enforce policies, procedures, rules, and regulations. The SSLC Director identifies risks and other areas for improvement within the SSLC and directs, coordinates and oversees quality improvement plans. The SSLC Director must have a deep understanding of requirements of the Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF-IID) program, and skill in developing and implementing innovative approaches that provide efficient and effective program and services for individuals residing at the SSLC as well as fair and accountable working conditions for employees. The Director exercises considerable independent judgment in the performance of duties within established laws, regulations, standards, rules and agency policies of the Health and Human Services Commission (HHSC). Serves on workgroups/committees to enhance stakeholder partnerships and provides input to HHS executive leadership to influence change.

  • Administers the organization and operation of the SSLC so that it functions efficiently and effectively and executes the Assistant Commissioner's goals and guiding principles for all SSLCs.
  • Provides overall program vision, leadership and strategic direction to the SSLC.
  • Maintains a workforce that is appropriately configured, trained, and supported in its mission to provide quality customer services.
  • Directs planning, implementation, coordination and evaluation of SSLC policies to promote innovation, best practices, effective program administration and service delivery.
  • Ensures the health, safety, care, training and treatment provided meets the needs of the individuals served and reflects professionally accepted standard of best practice.
  • Directs processes which oversee the admission and discharge of residents in compliance with all federal, state and facility-specific laws, rules and regulations and ensure that the civil rights of residents of the center are protected.
  • Reviews fiscal data with subject matter experts.
  • Manages and administers the SSLC's fiscal resources so goals and objectives are achieved in a cost-effective manner.
  • Leads the development of partnerships with stakeholders.
  • Contributes as a member of the SSLC senior management team, assisting the Associate Commissioner and other agency executives in meeting the Health and Specialty Care System (HSCS) and Agency goals.
  • Other duties as assigned include but are not limited to actively participating or serving in a supporting role to meet the agency's obligations for disaster response or recovery or Continuity of Operations (COOP) activation.
  • Knowledge of local, state, and federal laws related to the program area to include Intermediate Care Facilities/Individuals with Intellectual Disabilities (ICF/IID), Texas Administrative Code (TAC), HHSC policies and procedures related to State Supported Living Centers, and the Department of Justice Settlement Agreement.
  • Knowledge of and experience in ensuring the provision of quality services, treatment, training and supports for individuals with intellectual and developmental disabilities.
  • Knowledge of and experience leading and supervising large numbers of employees.
  • Knowledge of public administration and management techniques.
  • Knowledge of provider services operations within State Supported Living Centers and HHSC services including the Agency's strategic plan, policies, ICF-IID standards, programs, and critical issues.
  • Knowledge of and experience in the development and implementation of an operational plan for a large organization.
  • Ability to and experience in developing effective partnerships with family members, advocacy groups, professional organizations, and the general public.
  • Ability to and experience in developing and deploying policies to govern the operation of an organization.
  • Ability to represent the agency before various groups and to work effectively with state and local officials and community leaders, and the media.
  • Ability to organize and present information effectively, both in spoken and written word.
  • Ability to analyze and solve complex problems and to make effective decisions affecting the overall operation of a large organization.
  • Skill in developing and implementing innovative services or programs for individuals with intellectual or developmental disabilities.
  • Skill in establishing and implementing policies and procedures.
  • Skill in developing goals and objectives for service delivery in a residential setting.
  • Skill in developing effective partnerships with staff, consumers and their families, advocacy groups, the Legislature, the Governor's Office, state and federal agencies, professional associations, and the public.
  • Basic computer skills applicable to the job.
  • Bachelor's degree from an accredited college or university; and At least five (5) years of management experience in a residential facility serving persons with intellectual or developmental disabilities, or providing healthcare or mental health services.
  • Master's degree from an accredited college or university; and At least three (3) years of management experience in a residential facility serving persons with intellectual or developmental disabilities or providing healthcare or mental health services.
  • Experience in the development and implementation of an operational plan for a large organization or department.
  • Experience in ensuring the provision of quality services, treatment, training and supports for individuals with intellectual and developmental disabilities.
  • Experience managing multiple departments.
  • Experience developing and deploying policies to govern the operation of an organization or department.
  • Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.
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