About The Position

We are seeking a senior technology leader to serve as the Delivery Lead, Quality Engineering & Automation within Field Productivity Technology. This is a horizontal leadership role that enables and supports multiple verticals by driving the strategy and execution of quality engineering practices across advisor- and agent-facing platforms. This includes embedding automation, AI, and modern testing practices into every stage of delivery. This leader will oversee a team of quality engineers and automation experts, providing both strategic and technical direction while partnering across delivery, engineering, and platform teams to embed quality throughout the software lifecycle. The ideal candidate will bring strong hands-on SDET (Software Development Engineer in Test) experience, combined with proven leadership in scaling modern QE practices, test data management, cloud platforms, and AI-driven validation.

Requirements

  • 15+ years of experience in software engineering, quality engineering, or related leadership roles
  • Strong background as an SDET, with hands-on expertise in automation frameworks and engineering-led QA practices
  • Deep experience with automated testing frameworks, CI/CD pipelines, and release governance
  • Experience in test data management and related tools in complex ecosystems
  • Experience designing innovative testing strategies in a product-aligned operating model, including shift-left/shift-right approaches
  • Expertise in cloud and hyperscaler platforms (AWS, GCP, Azure) for QA pipelines, test environments, and observability
  • Experience applying AI-enhanced testing (e.g., GenAI for test generation, defect prediction, or data validation)
  • Proven ability to lead QA transformation in agile, fast-paced enterprise environments
  • Experience managing and scaling teams across locations and time zones
  • Executive presence with strong cross-functional leadership and stakeholder communication skills

Nice To Haves

  • Preferred certifications: ISTQB Certified Tester, ISTQB Certified Tester - AI Testing (CT-AI)

Responsibilities

  • Define and lead the quality engineering strategy across all Field Productivity platforms
  • Build and scale automation-first practices across testing, validation, performance measurement, and test data management
  • Apply GenAI, AI-driven testing, and intelligent automation to accelerate test coverage, improve defect prediction, and simulate complex user journeys
  • Integrate quality controls within CI/CD pipelines to support secure, reliable releases
  • Advance API and microservices testing, performance/load testing, and security testing within the QE framework
  • Introduce shift-right practices, including observability, synthetic monitoring, and production-quality validation
  • Establish and monitor QE metrics: test coverage, regression rates, release stability, defect trends, and performance benchmarks

Benefits

  • We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Insurance Carriers and Related Activities

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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