Corporate Trust Regional Manager Sr

UMB Bank • New York, NY

1d

About The Position

This role is responsible for the management, training, coaching and development for assigned region of Corporate Trust Relationship Managers. This role will also serve as Lead Administrator for the largest/key complex accounts, volume and /or client relationship to ensure high quality fiduciary services. Provide leadership and guidance to direct reports and the regional teams under their responsibility Actively participate in developing and executing the strategic plan and accompanying annual objectives for Corporate Trust Actively engage with the Corporate Trust Development Team and specifically involve the business development officers assigned to the regions for which they have responsibility Conduct performance discussions/next 90s with direct reports and recommend performance improvements as needed Ensures regional managers are operating profitably and following prescribed controls/procedures consistently across regions Ensures each regional manager has the resources necessary to achieve Corporate Trust growth as well as safety/soundness targets Work with regional managers/team leads to ensure effective talent acquisition and development is occurring on a ongoing basis Resolve ALL administrative issues and provide support to all team members Work with regional managers to ensure each team is operating with a continuous improvement mindset and are actively engaging the Strategic Projects and Training team within Corporate Trust to implement efficiencies and service enhancements on an ongoing basis Operate independently to service the largest clients and resolve the most complex issues, understanding when it is necessary to involve peers and/or manager for assistance and awareness Provides direct day to day support for a limited number of existing institutional/corporate trust accounts including billing for administrative fees, recommending fee increases, facilitating bond closing, handling cash and investment transactions, monitoring cash activities, providing debt service calculations, executing payment generation and follow-up Recommend and submit new business for approval from the new business committee made up of the senior leadership team in Corporate Trust Ensure each region is pricing business based on account structure compared to existing business and market competition Disseminates financial information to the EMMA system (as required) Ensure each region takes responsibility for accurate/timely setup of new accounts/ new issues on all systems, preparing accounts for compliance review and responding appropriately to compliance exceptions Review legal documents to ensure operational mechanics are appropriate Work with corporate legal, compliance and outside legal counsel to negotiate document provisions Ensure each region has effective succession planning in place, ensuring their teams are participating in ongoing cross-training to learn other Corporate Trust roles Other duties as assigned

Requirements

• Demonstrates strong client relationship management skills
• Demonstrates successful networking skills and the ability to establish a network of strategic contacts
• Demonstrates ability to provide positive client experience through a variety of methods including associate engagement, technology, workflows and processing
• Demonstrated strong strategic and critical thinking abilities
• Demonstrates ability to manage multiple projects and timelines
• Demonstrates the ability to drive change through business planning
• Demonstrates exceptional written and verbal communication skills with attention to detail
• Demonstrates general knowledge of banking products and services
• Demonstrates the ability to be self-directed
• Bachelor's degree or equivalent work experience
• 10 years relevant experience

Nice To Haves

• Master's Degree
• CCTS Certified Corporate Trust Specialist

Responsibilities

• Management, training, coaching and development for assigned region of Corporate Trust Relationship Managers
• Serve as Lead Administrator for the largest/key complex accounts
• Provide leadership and guidance to direct reports and the regional teams under their responsibility
• Actively participate in developing and executing the strategic plan and accompanying annual objectives for Corporate Trust
• Actively engage with the Corporate Trust Development Team
• Conduct performance discussions/next 90s with direct reports and recommend performance improvements as needed
• Ensures regional managers are operating profitably and following prescribed controls/procedures consistently across regions
• Ensures each regional manager has the resources necessary to achieve Corporate Trust growth as well as safety/soundness targets
• Work with regional managers/team leads to ensure effective talent acquisition and development is occurring on a ongoing basis
• Resolve ALL administrative issues and provide support to all team members
• Work with regional managers to ensure each team is operating with a continuous improvement mindset
• Operate independently to service the largest clients and resolve the most complex issues
• Provides direct day to day support for a limited number of existing institutional/corporate trust accounts
• Recommend and submit new business for approval from the new business committee
• Ensure each region is pricing business based on account structure compared to existing business and market competition
• Disseminates financial information to the EMMA system (as required)
• Ensure each region takes responsibility for accurate/timely setup of new accounts/ new issues on all systems
• Review legal documents to ensure operational mechanics are appropriate
• Work with corporate legal, compliance and outside legal counsel to negotiate document provisions
• Ensure each region has effective succession planning in place
• Other duties as assigned

Benefits

• UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits.
• Benefit offerings and eligibility requirements vary.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level