Corporate Trainer/ Training Coordinator - in office position, not remote

Prism Medical Products-posted 7 months ago
Full-time • Entry Level
Onsite • Elkin, NC
Administrative and Support Services
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At Prism Medical Products, we're not just offering jobs-we're building careers. As part of our dynamic team, you'll be empowered to make a meaningful impact every day. Whether you're on the frontlines of patient care, operations, or support services, you'll play a vital role in delivering the innovative and patient-centered solutions that define Prism CARE Solutions. We're searching for motivated individuals to elevate our expertise, support our mission, and help deliver outstanding results. Join us to thrive in a fast-paced, collaborative environment that values growth, compliance, and delivering an exceptional client experience. If you're ready for a fulfilling, long-term career that makes a real difference, we'd love to hear from you! Prism CARES for Our Employees! We don't just say it-we show it. Prism CARES represents our commitment to combining access, resources, and expertise to support our employees while they support our patients and providers.

  • Assists management with interdepartmental outreach projects to include marketing training events and programs for employee development companywide.
  • Continually fosters good relationships with support departments to include Quality Assurance, Client Ops, Care Management, Billing, Logistics, and acquisitions, through regular engagements and surveys.
  • Actively seeks out, constant growth in and supports knowledge of, all ongoing policies, procedures, order processing, claims submissions systems and software.
  • Facilitates and coordinates any updates for onboarding program sessions throughout the year to ensure timeliness and efficiencies are maintained.
  • Constantly strives for excellence as it pertains administering training and the quality of education found within the learning management system.
  • Administers training for designated customer groups with the ability to deliver, project and motivate end users through effective training methodologies.
  • Evaluates success of training implementation by assessing achievement of learning objectives and transfer of knowledge.
  • Conducts follow-up studies of all completed training programs and courses and measuring results to support monthly and quarterly reporting.
  • Maintains the cleanliness, supplies, resources, training equipment and organization of the training room.
  • Actively promotes and supports the Certified Training Assistance (CTA) Program.
  • Keeps attendance, monitors, and evaluates employee and trainer performance within the training room and virtual trainings.
  • Works independently and within a team on special and nonrecurring and ongoing projects.
  • Delivers internal and external training communications as requested by management.
  • Always exemplifies the desired culture and philosophies of the organization.
  • Ads to all company policies and procedures regarding employment, safety and compliance.
  • Performs other duties as requested by department leadership.
  • Bachelor's degree; two or more years of experience or training; or equivalent combination of education and experience.
  • Phenomenal communication, presentation and public speaking skills while working with individuals at all levels of the organization.
  • Excellent organizational and time management abilities.
  • Proficient knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software.
  • Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.
  • Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
  • Health, Dental, Vision, Life, Disability
  • 401K
  • Company Paid Holidays
  • Paid Time Off
  • Education Assistance Program
  • Community Involvement
  • Employee Engagement Opportunities
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