Wills Group-posted 4 months ago
Full-time • Manager
Glen Burnie, MD
Food and Beverage Retailers

This role will be responsible for a given market. Travel within the designated market and headquarters is required. The ideal candidate will reside within 1 hour of the designated market. The Corporate Store Area Manager (District Manager) is a field operations role within Dash In that is responsible for the site-level operations for Dash In's Corporate locations. This role is responsible for ensuring that each store meets or exceeds Dash In Brand Standards, that each store is staffed appropriately, and is focused on improving sales and financial performance. Additionally, this role is responsible for store recruiting, Manager development, and succession planning within their store group. The Corporate Store Area Manager role will supervise 5 Corporate store locations, on average, and it is estimated that 80-90% of their time will be spent in the stores. This position requires an in-depth understanding of Dash In Operations, food service preparation and delivery, ordering, Dash In processes and procedures, profit and loss management, driving sales, and all other store functions. This role collaborates with the Retail Area Managers and Category Management teams but will report to the Regional Operations Senior Manager. Success in this position will be measured by improvements in corporate store sales, financial results, Store Manager and store team development, and brand standards. Brand Standards are measured through 3rd party mystery shops, internal store audits, food production times, in-stock position, etc. Ultimately, this role leads the teams that delivers on the customer experience.

  • Leads the store teams in their assignment to enable outstanding customer experiences by delivering on Dash In Brand standards.
  • Meets or exceeds the corporate stores' financial plans/goals including driving sales, achieving category margins, controlling labor and variable expenses, and minimizing inventory and cash losses.
  • Develops the Store Managers to become effective store leaders which creates a positive store culture that delivers seamless operations that are efficient and consistent.
  • Reviews Operational reports on an ongoing basis and completes an in-depth monthly financial review of P&L statements.
  • Develops improvement plans based on actual results.
  • Ensures Store Managers maintain a well-staffed store with trained associates that deliver on the expected customer experience at all times.
  • Works with Recruiting and Learning departments to ensure each store meets expectations in this area.
  • Ensures corporate policies are followed with respect to cigarette/alcohol sales, cash management, inventory management, daily paperwork, etc. and proactively addresses store-related issues.
  • Provides ongoing feedback to Supervisor.
  • 5-years experience in Food Service, and/or Retail in a Store Manager or Multi-Unit Manager role, Convenience Store experience a plus.
  • Experience managing and analyzing P&L statement.
  • Proven experience with developing and leading a team.
  • High School Diploma required, Associate's or Bachelor's degree in Business Management or similar preferred.
  • Retail Operational proficiency and business acumen.
  • Strong collaboration and communication skills.
  • Computer skills using Microsoft Office 365 software suite.
  • Effective interpersonal skills.
  • Ability to coach, teach, develop.
  • Comfortable presenting to a team to motivate others.
  • Excellent communication skills.
  • Analytical capability.
  • Attention to detail and follow up.
  • Authorization to work in the U.S. (visa sponsorship or C2C opportunities not available at this time).
  • Willing to submit to a pre-employment background check, credit check, and driving record check in accordance with local, state, and federal laws.
  • Driver's license and ability to maintain a clean driving record, utilizing personal vehicle for travel to stores with mileage reimbursement when applicable.
  • Employer 401(k) match (currently at 7%), health savings plan, and financial planning.
  • Comprehensive health, vision, and dental plans tailored to meet the needs of our people and their families, even their pets!
  • Vacation, sick, personal, community engagement, and parental leave for new parents.
  • Hybrid and flexible work environment, Employee Assistance Program, travel assistance, family life planning.
  • Enjoy discounts on theme parks, Broadway shows, concerts, travel, shopping, dining, and wellness services.
  • 100% tuition reimbursement to support our team's education goals, robust development programs, and certificate program assistance (up to 100% employer-paid).
  • Competitive pay matched to DC Metro area.
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