About The Position
The CRB Graduate Development Program (GDP) is a non-rotational two-year-program that provides the opportunity to develop a broad knowledge base, varied skills, and diverse network. This program is designed to set you up with a holistic view of CRB with hands-on experience, insight, and opportunities to make an impact and shape your own career. GDP participants will be immersed in a 1-week-in-person orientation followed by a robust onboarding training learning about various functions within CRB. Our program is designed to provide graduates with a well-rounded understanding of the industry while having the opportunity to deep dive within their respective business area. Client Advocacy Commercial Lines Overview Colleagues in this role will support internal clients, working with multiple teams/markets/regions. Graduates may work with assigned external clients under the direction of senior colleagues. External client facing responsibilities expected to be up to 30% as skills develop. As the first point of contact for your clients in all aspects of their insurance program, any claims, wording, coverage or industry news related queries are directed to you, so these are made a priority every day. Outside of ad-hoc client queries, you will likely be working on client renewals, meeting with the broking teams to put together a ‘Market Submission’ document, containing in-depth information about a client’s business including claims information, the classes of business needing renewal and any other supporting information. The broking teams then take these proposals to market.
Responsibilities
- Support retention of existing book of business, develop, and strengthen client relationships
- Identifies, engages, and integrates delivery of all WTW global internal resources to deliver an exceptional client experience
- Support strategic planning and consulting advice to clients; monitors insurance and risk management needs in collaboration with WTW resource, practice, and industry groups. Support recommendation of appropriate solutions throughout the policy term (including acquisition due diligence)
- Provide outstanding client service with timely and accurate responses to clients.
- Engages with sales and broking to understand marketplace changes
- Supports the fee/compensation agreement process
- Supports defensive RFP responses
- Supports the creation of the E365 plan and Client Stewardship report
- Supports design and delivery of full client presentations/proposals, client advocacy reports, client service plans and schedules
- Coordinates the renewal process to establish and implement the client-specific renewal strategy, collaborates with WTW resources, practice, and industry groups to develop and deliver renewal to clients
- Ensures Group policy requirements (legal, regulatory & compliance) are met
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
