Corporate Relocation-Mobility Advisor

Bristol Global Mobility•Phoenix, AZ

About The Position

Act as the single point of coordination relocation services to transferees based on the client’s relocation policy. Services and related benefit consultation provided by the Relocation Consultant may include home marketing, home sale, home purchase, temporary or rental home finding, lease cancellation, and household goods movement. The Mobility Advisor works in the best interest of the transferee and client with the highest commitment to outstanding service and delivering an exceptional experience to the transferring employee. Contact the relocating employee to review policy for services authorized by the client. Perform "needs assessment" for each relocating employee to assist in coordinating authorized services Manage all exceptions and maintain communication with the corporate client on transferee issues, resolution, policy administration and ideas for improvement. This function could also include quarterly and year to date reports, daily or weekly contact with the corporate client. Follow up with suppliers to ensure seamless delivery of services resulting in the best experience possible. Coordinate origin home sale closing dates, temporary housing needs, and home purchase closing dates. Effectively communicate and manage caseload maximizing efficiency while connecting with each transferring employee. Complete required audits to ensure compliance with IRS guidelines Manage home sale programs, specifically Buyer Value Option (BVO) and Guaranteed Buyout Option (GBO) For BVO programs: Assist employees in marketing their homes Evaluate offers and manage transactions Ensure tax compliance and cost-effectiveness. For GBO programs: Arrange home appraisals and present guaranteed buyout offers Oversee marketing periods and execute company buyouts when necessary Manage property inventory and minimize carrying costs Ensure compliance with IRS regulations and industry best practices ·Manage vendor relationships (real estate agents, appraisers, etc.) Ensure integrity of all data for each assignment in the Bristol system and understand ramifications to other departments if data is missing. Assist other mobility advisors, attending team meetings, ongoing training, client presentations and general assistance when needed.

Requirements

Bachelor's degree (B.S. or B. A.) or equivalent work experience required
Minimum of two years of Relocation and/or Real Estate experience is required
Intermediate Computer Skills in Word and Excel
Proven track record of providing superior customer service in all aspects of a customer’s relocation experience

Nice To Haves

Previous experience with home sale, reviewing BMA's, marketing, inspections, appraisals and equity funding Strongly Preferred

Responsibilities

Act as the single point of coordination relocation services to transferees based on the client’s relocation policy.
Contact the relocating employee to review policy for services authorized by the client.
Perform "needs assessment" for each relocating employee to assist in coordinating authorized services
Manage all exceptions and maintain communication with the corporate client on transferee issues, resolution, policy administration and ideas for improvement.
Follow up with suppliers to ensure seamless delivery of services resulting in the best experience possible.
Coordinate origin home sale closing dates, temporary housing needs, and home purchase closing dates.
Effectively communicate and manage caseload maximizing efficiency while connecting with each transferring employee.
Complete required audits to ensure compliance with IRS guidelines
Manage home sale programs, specifically Buyer Value Option (BVO) and Guaranteed Buyout Option (GBO)
Manage vendor relationships (real estate agents, appraisers, etc.)
Ensure integrity of all data for each assignment in the Bristol system and understand ramifications to other departments if data is missing.
Assist other mobility advisors, attending team meetings, ongoing training, client presentations and general assistance when needed.

Benefits

Unlimited paid time off
Medical, Dental and Vision Benefits
FSA & HSA accounts
401k with 50% match
Life and personal accident insurance
Adoption assistance
Tuition reimbursement
Employee assistance program
Marketplace for personal shopping discounts
Connection and belonging at Bristol
We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation, an extensive benefits package including paid time off, medical, dental and vision benefits and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.