Corporate Receptionist ($21.39 - $27.98)

Namz GroupIrvine, CA
281d$21 - $27

About The Position

The position involves answering, screening, and routing all incoming calls, greeting and directing visitors, and managing the office's opening and closing procedures. Responsibilities include directing calls to the appropriate department or employee, assisting residents, receiving and documenting incoming mail, and managing outgoing mail. The role also requires requesting and distributing ICAC Anniversary books and gift cards, creating a monthly reception break coverage schedule, maintaining email distribution lists, and updating and emailing Onsite and Corporate Rosters to all ICAC employees. Additional duties include selling and maintaining movie tickets for the Innovation campus, scheduling conference rooms, responding to incoming emails and requests for assistance, and managing the filing system, including faxing and scanning documents.

Requirements

  • Two years prior customer service experience
  • Good computer skills in Microsoft Office programs (e.g. Word and Excel)
  • Excellent communication and interpersonal skills with courteous, professional and calm demeanor
  • Excellent customer service focus
  • Must be self-starter with ability to work independently with little or no supervision

Responsibilities

  • Answer, screen and route all incoming calls
  • Greet and direct all visitors to their destination
  • Open and close the office
  • Direct incoming calls to the appropriate department or employee
  • Receive and document all incoming mail; stamp and send outgoing mail
  • Assist with outward mailings, FedEx and confidential checks daily
  • Request and distribute ICAC Anniversary books and gift cards
  • Create monthly reception break coverage schedule
  • Maintain several email distribution lists
  • Update and email Onsite and Corporate Rosters to all ICAC employees
  • Sell and maintain movie tickets for Innovation campus
  • Schedule conference rooms and/or check out projector and laptop
  • Respond to all incoming emails/requests for assistance
  • Manage filing system as well as fax and scan documents

Benefits

  • Paid time off
  • Matching 401(k)
  • Health benefits
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